Manager of Strategic Account Managers

Responsibilities

• Provides day-to-day leadership to the SAM team, including mentoring and coaching
• Primary point of contact for all Strategic Account team communication, engagement or activities working with Sales leadership, be the voice of customer voices within Onity, be the voice of Onity with all strategic customers
• Oversees SAM compliance of all contractual requirements and assures that all KPIs are met
• Primary partner with ONITY divisions (customer service, engineering, operations, finance / billing, technical support) working with the SAMs to engage appropriate subject matter experts to provide complete resolution to any client inquiries and / or problems.
• Working with Sales leadership, involved in setting strategic plans and business growth strategies and / or, where appropriate, identifying cost efficiency opportunities for all strategic accounts
• Ensures SAMs conduct timely (quarterly) business reviews with appropriate stakeholders ensuring forward account momentum
• Exhibits a robust communication strategy and ensures accuracy of messaging (written and verbal) both internally and externally
• Provide the annual plan for the Strategic Accounts in coordination and cooperation with Sales leadership and geographic Onity sales / support offices worldwide
• Works with the wider Onity leadership team to provide a single communications strategy / voice. Is able to interrogate analytics to identify opportunities for sales growth, product change and / or innovation.
• Travel to communicate Strategic Account vision to extended teams, and to engage with SAMs in strategic Global Account planning
• Must model the capabilities of an Executive Sales Professional’ to sales colleagues, and be a mentor and guide when appropriate.

Metrics, Accountability, & Measurement :

• Account success measured as increased sales, lowered costs, higher MFA / promoter score
• Increased sales opportunities with corporate-managed and franchised accounts under property flag

More Information On Supra / Onity :

Honeywell acquired Onity in December 2023 as part of its $4.95 billion purchase of Carrier Global's Global Access Solutions business.

Onity is a global leader in access control and offers electronic locks, mobile credentials, and other access solutions for a variety of industries, including hospitality, commercial, senior living, education, and self-storage.

• This transaction strengthens Honeywell's alignment of its portfolio around three compelling megatrends, including automation, and complements Honeywell's Building Automation segment.
• The acquisition brings differentiated software capabilities through the addition of three respected brands to Honeywell's portfolio : LenelS2, a leader in commercial and enterprise access solutions;

Onity, which offers electronic locks, specifically hospitality access and mobile credentials; and Supra, which specializes in cloud-based electronic lockboxes and scheduling software.

More information can be found here : / en / us /

YOU MUST HAVE :

• 12+ years of Strategic Account Management working for a major industrial, electronics, networking or consumer products firm
• Bachelor Degree (BusinessAdministration, Engineering (Systems), Computer Science) from a respectableinstitution
• Strong interpersonal communication experience, able to workeasily with all layers of complex organizations (including franchise owners)
• Highly organized yet flexible / adaptive skillset able tojuggle multiple balls at once without a single drop
• Must be willing to travel 50% (domestic)

WE VALUE :

• People leadership / management experience
• Deep knowledge of the hospitality industry
• Lock / electronic lock experience
3 hours ago