- Customer Service / Remote - Anywhere in U.S. / $21.64 per hour - As a Customer Support Advocate you'll : Educate customers about the Brightwheel product;
- Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues;
- Communicate clear and concise instructions via live chat, email, and phone to Administrators, Teachers, and Guardians; Contribute to improving internal processes;
Work cross-functionally to support customers and improve the overall customer experience...Hiring Fast >
Ft Customer Support Advocate - Work From Home
As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructions via live chat, email, and phone to A...
Ft Customer Support Representative - Work From Home
Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for bi...
Ft Customer Support Specialist (work From Home)
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Ft Customer Support Specialist - Work From Home
Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...
Ft Customer Support Representative (work From Home)
Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting ...
Ft Customer Support Specialist - Work From Home
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Ft Customer Support Agent (work From Home)
Competitive salary / Medical, dental, and vision / Home-office stipend / PTO - As a Customer Support Agent you'll: Be an unwavering customer advocate via inbound email and social-channel customer support, upholding Elevate's mission of world-class service; Strive for one-touch resolution through ro...
Ft Work From Home - Customer Service Representative
Competitive Pay / Medical, dental and vision / PTO / Paid training - As a Customer Service Rep you'll: Answer inbound client calls to assist and resolve any concerns; Utilize high-performing customer service skills to meet and maintain expected KPI's; Conduct research to provide answers for customer...
Ft Customer Care Specialist - Work From Home
Competitive pay / Medical, dental & vision / PTO / 401k match - As a Customer Care Specialist you'll: Respond to customer-generated tickets and provide thoughtful, personalized communication; Ask questions and actively listen to customers to understand their issues, demonstrating respect and concern...
Ft Call Center Support Rep (work From Home)
Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar...