EES Human Services Assistant

Employment Benefits

In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment.

All benefits eligible, full-time employees may elect to enroll in :

• Health Insurance including medical; dental; vision (plus optional partner / dependent coverage at reduced cost)
• Creation of and contribution to your, personal KPERS defined Retirement benefit
• 9-10 paid, annual holidays
• 12 paid, annual vacation days
• 12 paid, annual sick days
• 1 paid Discretionary Day
• Your personal life insurance policy equal to 150% of your starting salary
• This benefits package represents additional annual compensation.

Position Summary & Responsibilities

The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF.

You can be part of the growth and opportunity for our team to help serve the individuals and families in your community.

Thrive With Us and find your career and purpose!

Supports the BPM process by receiving initial Economic and Employment Support (EES) applications; screens and registers applications, which involves inquiry of customer information in agency computer systems, saving existing or creating new customer information and case number information as necessary.

This process includes data entry and cross-matching names, social security numbers and addresses.

Processes incoming EES-related documents, including faxes and mail. This involves imaging documents into the electronic file system, accurately matching documents to the correct electronic case file, and entering information on the appropriate tracker system.

Retains physical documents and destroys them after a specified period of time.

Front Desk coverage will be required to provide adequate access to agency services. Performs receptionist duties for the office.

Determines the client’s needs and refers to appropriate person for assistance or takes the necessary information to make an appropriate referral for the customer.

This is done through maintaining knowledge concerning all DCF programs in order to enable any person contacting this agency to receive an appropriate referral.

Searches computer systems by using the inquiry process to access client case information to answer questions related to benefits and case status.

Procures, updates, and disseminates information about local community resources to the client when agency resources are not available to or cannot meet the need of the client.

This can be accomplished verbally, in writing, or by completing local referral forms provided by other helping agencies.

View the full position description : http : / / content.dcf.ks.gov / hr / careers / K0073026.pdf

Qualifications

Education : General; High school diploma or equivalent

• Preferred Qualifications : Must have the ability to establish and maintain productive work relationships with clients and other employees;
• ability to communicate effectively; ability to understand and interpret written materials, oral as well as written instructions;
• ability to perform basic arithmetic computations; ability to make basic decisions, maintain self-control in stressful situations, and take appropriate actions;

and the ability to relate to and understand problems and needs of disadvantaged persons.

Post-Offer, Pre-employment Requirements :

Security Clearance : A background check (KBI - criminal background, welfare fraud, driver's license and Child / Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check.

Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.

Tax Clearance : Candidates offered employment in a State of Kansas position will need to apply for a Kansas Tax Clearance Certificate within 10 days of being offered a position.

For more information, visit the KDOR Tax Clearance Request Information page.