Job Description
As an integral member of the overall client and patient care team at the Marion duPont Scott Equine Medical Center (EMC) this position coordinates the most positive client experience possible.
Through a series of outstanding client interactions, the customer service representative (CSR) provides an experience that exceeds our client’s expectations from all duties such as phone / in-person / electronic communications, compassionate interactions during emergency situations, accurate and expeditious patient intake and discharge, thorough appointment scheduling, communicates financial policies in a sensitive manner, and processes financial transactions with the utmost integrity.
Required Qualifications
Previous customer service experience. Ability to manage concurrent tasks efficiently and accurately in a demanding environment.
Previous experience with client financial accounts.
Preferred Qualifications
Customer service representative experience working in a veterinary or human medicine practice, experience using a human or veterinary practice management information system.
Experience scheduling in a multiple-clinician practice. Familiarity with equine anatomy and veterinary terminology. Comfortable with equine patient handling.
Current or previously licensed / certified / registered veterinary technician.
Pay Band
3; Salary
Appointment Type
Restricted
Salary Information
Salary; pay band 3-To commensurate with experience
Review Date
Open until filled
Additional Information
The successful candidate will be required to have a criminal conviction check.
Customer Service Representative
We are currently seeking to fulfill a full-time Customer Service Agent position. As a CSA, you will be responsible for providing exceptional customer service to our existing clients, processing policy change requests, explaining product features and benefits with in-depth product knowledge while pro...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - TurboTax
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
WAH Mortgage Customer Service Representative
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Customer Service Representative - WFH
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
Customer Service Representative
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Customer Service Representative (Loan Consultant II)
Cash handling; computer skills; customer service skills. The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be ...
Customer Service Representative
Proven customer support experience or experience as a client service representative. A Hirestrategy client is seeking an experienced customer service agent to support a client in the Reston, Virginia area. Keep records of customer interactions, process customer accounts and file documents....