TOGETHER, WE SAVE LIVES
OVERVIEW
The Regional Manager’s focus is developing and selling to the Law Enforcement and Public Safety agencies in the designated market.
RESPONSIBILITIES
- Adjust content of sales presentations by studying the customer type and competitive environment
- Identify sales opportunities, assist in guiding the account to the correct product, request sales quotes from Customer Service
- Submit orders to customer service by referring to part numbers and agency purchasing guidelines
- Keep management informed by submitting activity and results reports.
- Leverage the company CRM system daily to build and manage the sales pipeline, to inform revenue and demand guidance, to measure KPI’s and optimize performance.
- Utilize CRM data to analyze the marketplace, build pipeline business, develop deeper market penetration and seek to displace the competition.
- Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Respond to customer inquiries within 24 hours
- Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Responsible for establishing good working relationships with vendor reps and developing excellent product knowledge
- Maintain professional and technical knowledge by attending regional tradeshows and training events, reviewing professional publications and competitor’s catalogs, establishing personal networks with key customers and vendors
- Contribute to team effort by accomplishing related results as needed
- Perform other duties as assigned by Management
- Reports directly to VP of Sales or Regional Sales Director
- Manages regional sales budget
QUALIFICATIONS
- Customer Service
- Meeting Sales Goals / Closing Sales
- Territory Management
- Negotiation
- Two or more years of law enforcement or emergency services sales experience
- Four (4) year degree or equivalent experience in Business Sales and Marketing
- Law Enforcement / Military Experience a plus
- Set up at least two (2) regional vendor demonstrations per year
- Ability to present information to individual or groups and to communicate effectively
- Ability to handle and complete multiple projects within deadlines
- Must be able to meet sales goals and able to generate and close sales
- Must be skilled with personal computers, MS Office products and the Internet
- Detail and result oriented
- Ability to facilitate the flow of work for a process or a procedure
- Ability to actively participate as a member of a team to move toward the completion of goals
- Ability to adhere to Company policies and procedures
- Ability to adhere to Company safety policies and procedures
- Must be able to present a clean, professional image
- Must be able to keep work environment clean, presentable, and safe
- Ability to pass criminal background check
- Must have a record of stability with employment history
- Must maintain a reliable personal vehicle
- Must have an 'owners not renters' mentality
- Must reside in Connecticut
30+ days ago