Sales Admin - Regional Account Manager

TOGETHER, WE SAVE LIVES

OVERVIEW

The Regional Manager’s focus is developing and selling to the Law Enforcement and Public Safety agencies in the designated market.

RESPONSIBILITIES

• Adjust content of sales presentations by studying the customer type and competitive environment
• Identify sales opportunities, assist in guiding the account to the correct product, request sales quotes from Customer Service
• Submit orders to customer service by referring to part numbers and agency purchasing guidelines
• Keep management informed by submitting activity and results reports.
• Leverage the company CRM system daily to build and manage the sales pipeline, to inform revenue and demand guidance, to measure KPI’s and optimize performance.
• Utilize CRM data to analyze the marketplace, build pipeline business, develop deeper market penetration and seek to displace the competition.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Respond to customer inquiries within 24 hours
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
• Responsible for establishing good working relationships with vendor reps and developing excellent product knowledge
• Maintain professional and technical knowledge by attending regional tradeshows and training events, reviewing professional publications and competitor’s catalogs, establishing personal networks with key customers and vendors
• Contribute to team effort by accomplishing related results as needed
• Perform other duties as assigned by Management
• Reports directly to VP of Sales or Regional Sales Director
• Manages regional sales budget

QUALIFICATIONS

• Customer Service
• Meeting Sales Goals / Closing Sales
• Territory Management
• Negotiation
• Two or more years of law enforcement or emergency services sales experience
• Four (4) year degree or equivalent experience in Business Sales and Marketing
• Law Enforcement / Military Experience a plus
• Set up at least two (2) regional vendor demonstrations per year
• Ability to present information to individual or groups and to communicate effectively
• Ability to handle and complete multiple projects within deadlines
• Must be able to meet sales goals and able to generate and close sales
• Must be skilled with personal computers, MS Office products and the Internet
• Detail and result oriented
• Ability to facilitate the flow of work for a process or a procedure
• Ability to actively participate as a member of a team to move toward the completion of goals
• Ability to adhere to Company policies and procedures
• Ability to adhere to Company safety policies and procedures
• Must be able to present a clean, professional image
• Must be able to keep work environment clean, presentable, and safe
• Ability to pass criminal background check
• Must have a record of stability with employment history
• Must maintain a reliable personal vehicle
• Must have an 'owners not renters' mentality
• Must reside in Connecticut
30+ days ago