Job Description
Job Description
Rev Up Your Career As a Honda Service Advisor at Norm Reeves Honda-North Richland Hills !
Location : North Richland Hills, TX (Onsite) Type : Full Time Salary Range : $60,000 - $125,000
Schedule : Monday-Saturday Sundays off with another day off mid- week.
As our Service Advisor, you’re one of the most important team members at Norm Reeves Honda in North Richland Hills You’re responsible for creating a super Norm Reeves location service experience for our guests and using your communication skills to build the bridge between guests and technicians.
Your work will ensure our guests leave 100% satisfied with their Norm Reeves Honda experience. This role is a great way to kick start your career with us!
What You’ll Do :
- Greet guests as they arrive in the Service drive
- Communicate empathetically with guests about their vehicle
- Offer solutions and added services to guests
- Prepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest
- Provide timely follow-up progress of each repair order and contact guests with repair changes
- Analyze quality control reports and maintain a high Customer Service Index Score
- Process monetary transactions
What You’ll Need :
- Full time availability. You’ll also need to be at least 18 years old.
- A valid driver’s license and acceptable driving record
- Creative, positive, team player attitude
- Ability to analyze situations and make win-win business decisions
- Honesty, empathy, and exceptional communication skills
- Leadership skills in team-based and independent settings
What We Offer :
- Unlock Your Potential Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
- Invest in Yourself Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
- Health and Wellness First Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
- Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
- Your Network, Your Success Employee Referral Bonus Program - Earn While Building a Stronger Team.
- Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
- Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
- Time to Recharge Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
- Celebrate and Rejoice 6 Holidays Per Year to Spend Quality Time with Loved Ones.
- Smart Savings, Smart Choices Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
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