Job Summary : Utilizes clinical expertise, discretion, and independent judgment in assessing / reassessing, facilitating care coordination, utilization management, and patient advocacy.
Responsible for assuring medical appropriateness criteria are met for status and level of care. Job Responsibilities
- Reviews & analyzes information relative to admission in accordance with Centura policy and documents assessment using case management software and / or other clinical information system.
- Assesses patient’s physical, psychosocial, cultural and spiritual needs through observation, interview, review of records and interfacing with patient, physician and interdisciplinary team and caregivers to assist patient / family in making decisions toward next level of care.
- Reviews & analyzes information relative to utilization management when applicable.
- Facilitates discharge planning using case management software, working with patients, families and treatment team making any needed referrals / arrangements and documenting actions.
- Participates in the Performance Improvement process through concurrent chart review and participation on clinical effectiveness teams.
- Documents CM actions taken in EMR.
- Confirms treatment goals and anticipated plan of care through discussions with treatment team / review of documentation.
- Utilizes tools such as guidelines, criteria, or clinical pathways to assist in facilitating plan of care and appropriateness.
- Communicates treatment goals or best practices to treatment team including physician using established criteria / guidelines.
- Assess, coordinates and evaluates use of resources and services relative to plan of care and discusses variances on an as-needed basis with treatment team.
- Communicates modifications in plan of care to treatment team and any needs for further documentation.
- Facilitates family conference meetings on an as-needed basis and documents outcome.
- Participates and / or leads interdisciplinary rounds to facilitate plan of care and discharge.
- Reviews variance in Plan of Care with CM Director / Manager as needed.
- Interfaces closely with Social Worker, Homecare Coordinator, Ambulatory Care Case Manager, Disease Manager, and Utilization Reviewer to ensure seamless and timely delivery of services and avoid unnecessary delays in discharge.
- Maintains updated referral resource lists.
- Identifies when variances occur in anticipated plan of care, tracks for process improvement, and refers to CMO or PA or Third Party Reviewer for peer review as needed.
- Tracks avoidable days using case management software.
- Able to identify and apply evidence based criteria / regulatory guidelines for accuracy in establishing appropriate patient status and level of care.
Applies medically necessary validation and may enlist physician advisor and / or Third Party Reviewer.
- Involved with identifying LOS and projected discharge date early in admission and communicate this May 06, 2021 Version : 1 Page 3 of 6 to the care team.
- Works with third party payers to satisfy utilization review requests and obtain approval of stays.
- Participates in providing information on outliers for length of stay and recommending proactive solutions.
- Participates in denial management with CM Manager / Director with clinical information for denial reversals.
- Performs utilization review in accordance with UM Plan to include concurrent / retro reviews and verify admission / bed status.
- Proactive management of factors influencing length of stay using critical thinking skills minimizing variance days.
- Proactive monitoring of appropriate patient status with interaction with physician for to assure correct order early in admission.
Skills : 1 year of nursing or case management experience Experience working with EMR, preferred Working knowledge of regulatory requirements and accreditation standards, preferred Float Requirements : -Floating may be required to any Centura location within sixty (60) miles of the original assignment location or Centura-identified float zone .
Float assignments may include duties outside of original assignment job requirements (including skill set) in accordance with Centura policy.
Education : Associate Degree in Nursing is required. Bachelor Degree in Nursing is preferred. State RN license or RN license from a participating state in the NLC American Heart Association Basic Life Support (BLS)