Looking to pick up extra hours? Join our team!
As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed!
We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas.
We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!
But it all starts at the front desk where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
Essential Duties and Responsibilities
- Provide an exceptional customer service experience by filling in for available shifts when needed.
- Responsibilities include :
- Be on call to assist with shift coverage, as needed
- Check members into the system.
- Take prospective members on tours then assist them with the new account sign-up process
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Detailed cleaning in all areas of the facility.
Qualifications / Requirements
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- People with positive mental attitudes excel here!
- Customer service background preferred.
- Punctuality and reliability is a must.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter commercial cleaning products during shift.
- Our team players and members are our top priority! That’s why we are following super-strict safety and cleaning protocols.
- Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
- Squeaky Clean! We’ve always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
- Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
- Need a day off? Full time employees have paid leave to take a break!
Benefits & Perks
- Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
- Every Team Player receives a FREE Planet Fitness Black Card Membership
- Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
- PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
What are you waiting for? APPLY TODAY!
Sr. Surgical Technologist - OR Services - Surgery - Days - Part-Time
Self-motivated to independently manage time effectively, minimizing incidental overtime, and prioritize daily tasks. Utilizes time between heavy workloads efficiently and helps other team members. Participates in one department or hospital committee or subcommittee and facilitates the accomplishment...
Sr. Surgical Technologist - OR Services - Surgery - Days - Part-Time
Self-motivated to independently manage time effectively, minimizing incidental overtime, and prioritize daily tasks. Utilizes time between heavy workloads efficiently and helps other team members. Participates in one department or hospital committee or subcommittee and facilitates the accomplishment...
Programming Administrator - Part Time
We’re seeking a skilled Part Time Programming Administrative Support Specialist. TV network – and almost 4 times the size of the largest ad-supported music streaming service. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;. Coordinate...
Warehouse Associate (Part-Time, Flex)
Contributions, Paid Time Off, Access to wages before pay day with myFlexPay. This may include receiving product, fulfilling, packaging, and shipping orders within established team goals to ensure on time order delivery. Cross-training in multiple areas of the warehouse and participating in projects ...
Member Services Representative
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Mask up! All ...
Member Services Representative
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Mask up! All ...
Patient Services Specialist - Part Time
The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Accepts payments for physician/clinic services according to established guidelines. ...
Member Services Representative Seasonal
As a Seasonal Member Service Representative, you will have flexibility in your schedule, as you provide the team added support when needed!. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Exceptional customer servic...
Part-Time Grocery Reset Merchandising Representative in Clear Lake, Texas (Store #385)
Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period. Comply with the guidelines established for KOMPASS employees, especially those regarding timeliness, productivity, teamwork, communicat...
Financial Services Representative – State Farm Agent Team Member
As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive. ...