QUALITY ENGINEER

Job Description

Job Description

Position Overview

Summary : As Quality Engineer, you will be responsible for ensuring the safety and quality of our products and procedures through rigorous inspections, implementation of quality control measures, and identification of areas for improvement.

You will collaborate with cross-functional teams to address quality issues, drive continuous improvement, and contribute to building high-quality products that exceed customer expectations.

The position responsibilities require some work experience and a studied background in engineering or quality assurance, exceptional attention to detail, and a proactive mindset.

The objective is to enhance your ability to identify and address engineering challenges, while implementing continuous improvement and driving toward operational excellence.

Essential Functions

• Foster a zero-injury culture : conduct risk assessments and implement safety protocols to minimize hazards and ensure a safe working environment.
• Prepare and review In Process Inspection Report and Factory Inspection Report.
• Create, manage parameters and measurements for inspectors for recording data on test / inspection logs.
• Assist inspectors performing tests in the lab as needed.
• Manage the Calibration Log, JIRA software (for NCRs and CARs).
• Gather KPI numbers from key process stakeholders for the first two weeks of each month.
• Calculation Scrap Rates for KPI.
• Calculate FPYs of Inspection and Manufacturing processes each month.
• Develop procedure and culture to ensure a Nonconformance Record (NCR) is written for every deviation from a product requirement.
• Open a Corrective Action Report (CAR) for every significant NCR (i.e. costly scrap impact, safety concern, quality escape).
• Perform root cause analysis for open CAR to identify the primary root causes for the issue and include all stakeholders (operators, engineers, inspectors, supervisors).

Set detailed guidelines on what needs to be checked and what the quality standards are.

• Eliminate process variation by creating, revising and strictly implementing a set of tightly and precisely defined procedures or quality standards that when exactly followed, ensure the final quality of the product.
• Implement and ensure other are following preventative quality tasks.
• Update our Quality Management System (QMS) with incidents, fixes and improvements.
• Audit our systems based on ISO requirements.
• Audit our system based on customer quality standards.
• Follow and ensure that the determined quality metrics are achieved for all manufacturing procedures.
• Monitor the entire production cycle and perform regular tests to identify potential malfunctions as early as possible.
• Inspect product materials and electrical systems for defects and durability.
• Prepare reports on malfunctions and corrective actions (e.g. number of defective raw materials per order).
• Review current blueprints and quality documentation.
• Track and report on quality assurance goals (e.g. reduce average turnaround time for quality checks by 20%).
• Coordinate with external quality assurance auditors and technicians to ensure legal compliance.
• Work with internal teams to increase customer satisfaction by improving the quality of the products.
• Follow Six Sigma techniques and tools for process improvement to improve the output quality of our process by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes (ERP).
• Analyze quality data, identify trends, and develop solutions to optimize quality assurance and control performance and reduce costs.
• Create and manage process documentation including creation of SOPs, technical reports, specifications, and project plans.
• Maintain accurate records of quality and process changes, test results, and project progress.
• Ensure quality control to ensure adherence to engineering standards and specifications.
• Collaborate with cross-functional teams, including production, engineering and purchasing to identify quality improvement opportunities.
• Become a subject expert in the relevant field of expertise : provide technical support and training to quality and inspection personnel.
• Participate in meetings, conduct training, provide updates on progress, and contribute to effective communication within the team.
• Stay updated with industry trends, advancements, and best practices in quality engineering control and assurance.
• Adhere to relevant industry standards, regulations, and safety protocols to ensure that work meets legal and regulatory requirements.
• Assist in obtaining necessary certifications or approvals.
• Continuously work in a safe manner and maintain a safe and clean work area.
• Follow company rules and guidelines.
• Comply with cross-training and other training requirements.
• Other duties may be assigned as needed, such as supporting preventative maintenance tasks, spare parts, and tooling management.

Other Skills / Abilities

To be successful as a Quality Engineer, candidates need to possess a combination of technical skills, problem-solving abilities, and interpersonal skills along with strong attention to detail and a continuous-improvement mindset.

Key skills and abilities include :

Technical Knowledge : Engineers should have a solid foundation in the relevant engineering principles and concepts related to their field.

They should be familiar with engineering tools, software, and technologies commonly used in their industry. The position requires the ability to read and interpret gauges and record measurements.

Basic understanding of ISO-9000, and proficient with Microsoft Office Suite or related software program.

Analytical and Problem-Solving Skills : Engineers should have strong analytical skills to analyze complex problems and propose effective solutions.

They should be able to break down problems into smaller components, conduct research, gather data, and apply critical thinking to identify the root causes and develop innovative approaches to problem-solving.

Attention to Detail : Engineers must pay close attention to detail, ensuring accuracy in their work. They should be meticulous in following engineering standards, specifications, and documentation requirements.

This position requires the ability to read and interpret safety rules, MSDS (Material Safety Data Sheets), operating and maintenance instructions, and any relevant manuals.

Communication Skills : Effective communication is crucial for engineers to collaborate with team members, understand project requirements, and present their ideas or findings.

They should be able to convey technical information clearly, both verbally and in writing. This position requires proficiency in the ability to speak and read English.

Teamwork and Collaboration : Engineers often work as part of multidisciplinary teams. They should be able to collaborate effectively, share knowledge, and contribute to team goals.

Being a good team player and demonstrating interpersonal skills is important in achieving project objectives.

Adaptability and Learning Agility : Engineers should be adaptable to new technologies, changing project requirements, and evolving industry practices.

They should be willing to learn and acquire new skills quickly as the engineering field continues to advance.

Time Management and Organization : Engineers need to prioritize tasks, manage their time effectively, and meet project deadlines.

They should be able to work on multiple assignments simultaneously and maintain a well-organized workflow.

Professional Ethics : Engineers should demonstrate a strong sense of professional ethics, integrity, and responsibility.

They should adhere to engineering standards, regulations, and safety protocols. Maintaining confidentiality and respecting intellectual property rights are also important aspects of professional conduct.

• Continuous Learning : Engineers should have a growth mindset and a commitment to lifelong learning. They should actively seek opportunities to enhance their technical skills, stay updated with industry trends, and pursue professional development activities.
• Leadership Potential : While not always a requirement at the junior level, possessing leadership qualities and the ability to take initiative can contribute to career growth.

Engineers who show potential in leading projects, taking ownership, and mentoring others may have increased opportunities for advancement.

Incentives

• Benefits offered the first of the month following 30 days of employment, include : medical, dental, life insurance, long term disability, paid time off (sick and vacation), 10 company holidays, 401(k) with company match, etc.
• Referral Rewards program

Requirements / Training and Experience

• Bachelor’s degree in quality engineering, or BSc in Mechanical Engineering, Industrial Engineering or relevant field is preferred.
• One or two years of hands-on experience in a manufacturing company or internship in a related field is highly desired.
• Previous work experience as a Quality Engineer or similar role.
• Hands-on experience with Quality Management Systems (QMS) and testing methodologies
• In-depth understanding of technical documentation.
• Familiarity with statistical analysis.
• Great attention to detail and problem-solving abilities.
• Team spirit.
• Good analytical skills.
• Additional certification in Quality Assurance is a plus.
• Effective verbal and written communication skills with the ability to collaborate effectively with cross-functional teams.
• Ability to comprehend and follow directions.
• Basic understanding of ISO-9000 quality management system principles.
• Adept at multi-tasking : able to manage multiple priorities and deadlines.
• Strong commitment to safety, quality, and continuous improvement
• Proficient with Microsoft Office Suite or related software programs.
• Ability to meet attendance expectations in a fast-paced manufacturing environment.
• Willingness to work off hours or on off-shifts to meet promised timelines and deliverables.
• Ability to maintain a professional, positive attitude.
• Must be able to successfully pass e-Verify background check.

Work Environment

The Quality Engineer position works in a combination of work settings from office, lab to a safety sensitive manufacturing environment.

The Quality Engineer will often work directly on the shop floor of the manufacturing facility, near and around large-scale production processes and equipment to interact with production teams and observe processes.

The Quality Engineer may also work in Research and Development (R&D) and Quality Control Testing to design and develop new manufacturing processes, testing, and experiments to improve product design and production methods, and to ensure product quality and compliance with standards.

The position will spend time in the quality control lab performing tasks such as testing, documenting to improve manufacturing production lines, analyzing data, creating instructions, and collaborating with others.

Occasionally, the Quality Engineer will participate in on-site visits needed to visit suppliers, vendors, or customer sites to review quality issues, or assess material or tooling quality and performance.

Occupational health and safety practices are essential in manufacturing environments, and the Quality Engineer is expected to adhere to safety protocols and wear appropriate protective equipment when necessary.

TS Conductor is an Equal Opportunity Employer. We are committed to providing a workplace free of discrimination, harassment, and retaliation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.