A company is looking for an Account Manager, Client Success (Pharma) to manage and nurture relationships with pharmaceutical and agency clients.
Key ResponsibilitiesManage day-to-day client relationships and ensure customer satisfactionAnalyze and deliver monthly program metrics to demonstrate ROI and provide insightsCollaborate with internal experts to deliver tailored solutions and manage the implementation processRequired Qualifications5+ years of professional experience in Pharmaceutical client and account managementFamiliarity with pharmaceutical regulatory review (MLR / PRC)Ability to apply analytics and data to a value propositionFamiliarity with CRM software like Salesforce and project management platforms like JIRA or Asana
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