Medical Billing Associate, Accounts Receivable

Job Description

Job Description

Mission

The Warren Center advocates, serves and empowers the children and families impacted by developmental delays and disabilities.

Summary

Reporting directly to the Clinic Medical Billing Manager, the Medical Billing Associate Accounts Receivable supports the overall mission of The Warren Center by effectively ensuring accurate billing, timely submission of electronic and / or paper claims, monitoring claim status, researching rejections and denials, documenting related account activities, posting adjustments and collections.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform the following satisfactorily.

Client Financial Information

• Coordinates and clarifies with providers, when necessary, on information that seems incomplete or is lacking for proper account / claim adjudication
• Responsible for correcting, completing, and processing claims follow up for all payer codes
• Perform follow up with commercial insurance companies on unpaid insurance accounts identified through aging reports
• Process appeals online or via paper submission
• Assist in insurance company and patient collections
• Assist with billing audit related information
• Process billing calls and questions from patients and third party carriers
• Identify trends, and carrier issues relating to billing and reimbursements and report findings Medical Billing Manager
• Maintain patient confidence and protects medical office operations by keeping patient information confidential

Reception Practices (backup)

• Ensure that all internal and external customers are treated with respect, provide knowledgeable answers, and a welcoming attitude
• Answer incoming billing, claims, account balance and status calls appropriately
• Intra-office and organizational communication regarding account data and claims
• Other duties as assigned to support the Medical Billing team

Education and Experience

• High school diploma or General Educational Development (GED) diploma
• 5+ experience in medical billing with focus in accounts receivable
• Experience with ProviderSoft medical software preferred

Additional Technical Skills, Traits and Knowledge

To perform this job successfully, an individual must be able to perform each qualification satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

• High energy and passion for The Warren Center’s mission is essential
• Professional, dependable, and proactive
• Strong interpersonal and communication skills, both verbal and written
• Must possess excellent time management and organizational skills
• Appropriate data and word processing skills
• Ability to use basic office technology equipment
• Demonstrate critical thinking, creativity, problem solving and decision-making skill
• Ability to read, write, perform math and accounting functions, and proof-read

Environment

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

• Frequently required to use hands to finger, handle, or feel, and use keyboard as well as see, talk or hear
• Occasionally required to stand and move around for work
• Moderate stress level
• Long periods of sitting
• The noise level in the work environment is usually moderate in a shared work space

E QUAL O PPORTUNITY E MPLOYER

The Warren Center is an Equal Opportunity Employer and we believe in an inclusive culture for all. The Warren Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company Description

At The Warren Center, our mission is to advocate, serve and empower children and families impacted by developmental delays and disabilities.

We help children to reach their developmental goals through individualized therapy-based care and equip parents through monthly education workshops and support groups so they can be a confident advocate for their child.

1. Early Childhood Intervention (ECI) : Serving over 1,000 each month, this program provides evaluations and personalized therapy sessions to children from birth to three years of age and includes occupational and physical therapy, speech and language therapy, feeding and nutrition therapy, developmental therapy, and transition assistance to additional services.

2. The Warren Center Clinic Therapy Services : This program served 163 children last fiscal year. We enroll children aged three to five, and continue to serve them as they get older.

Our licensed speech-language pathologists, occupational therapist and physical therapist focus on communication, social, sensory, and motor / coordination skills utilizing our sensory gym, outdoor therapy yard, motor room, small therapy rooms and group classroom.

3. We also help parents whose children are in a program with family education and support services which include monthly education workshops, respite care and support groups plus guidance to other needed services and resources.

The Warren Center ECI program has a service area of 48 zip codes including Addison, Carrollton, Coppell, Farmers Branch, Garland, Irving, Lake Highlands, Lakewood, North Dallas, Park Cities, Richardson, Rowlett, Sachse, and Wylie.

We have three office locations in Richardson, Garland, and Carrollton. We make referrals to any family who needs help regardless of their city of residence.

Our Clinic Therapy Services and Family Education & Support Services is open to the entire DFW Metroplex and is not dependent on location.

Company Description

At The Warren Center, our mission is to advocate, serve and empower children and families impacted by developmental delays and disabilities.

r n r nWe help children to reach their developmental goals through individualized therapy-based care and equip parents through monthly education workshops and support groups so they can be a confident advocate for their child.

r n r n1. Early Childhood Intervention (ECI) : Serving over 1,000 each month, this program provides evaluations and personalized therapy sessions to children from birth to three years of age and includes occupational and physical therapy, speech and language therapy, feeding and nutrition therapy, developmental therapy, and transition assistance to additional services.

r n r n2. The Warren Center Clinic Therapy Services : This program served 163 children last fiscal year. We enroll children aged three to five, and continue to serve them as they get older.

Our licensed speech-language pathologists, occupational therapist and physical therapist focus on communication, social, sensory, and motor / coordination skills utilizing our sensory gym, outdoor therapy yard, motor room, small therapy rooms and group classroom.

r n r n3. We also help parents whose children are in a program with family education and support services which include monthly education workshops, respite care and support groups plus guidance to other needed services and resources.

r n r nThe Warren Center ECI program has a service area of 48 zip codes including Addison, Carrollton, Coppell, Farmers Branch, Garland, Irving, Lake Highlands, Lakewood, North Dallas, Park Cities, Richardson, Rowlett, Sachse, and Wylie.

We have three office locations in Richardson, Garland, and Carrollton. We make referrals to any family who needs help regardless of their city of residence.

r n r nOur Clinic Therapy Services and Family Education & Support Services is open to the entire DFW Metroplex and is not dependent on location.