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Helpline Operator and Case Manager Assistant

VirtualVocations
Garland, Texas, United States
Full-time

A company is looking for a Student - MHC Helpline Operator and Case Manager Assistant.Key Responsibilities : Answer helpline calls and log notes in the online client databaseMake calls and perform basic client tasks as requested by the Case Manager or Housing NavigatorComplete VI-SPDATs with clients after receiving training in the interviewing processRequired Qualifications : Current enrollment in classes as part of a degree programWork study as part of financial aid package (students with work study may be prioritized)Compassionate and able to listen effectivelyKnowledge of Microsoft Word and ExcelGeneral computer skills

8 days ago
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