Director of Operations North America “COO”

About Our Client

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

Our client for the Director of Operations North America (Chief Operating Officer) opportunity is a global manufacturer with presence in over 100 countries and has a history dating back well over 100 years.

They are a global market leader in their space and have patented technology and continue to invest in R&D and strategic growth within the North America region and globally.

The Director of Operations North America (Chief Operating Officer) will report to the North America President and be responsible for the overall operations of the North America region.

This person will drive overall financial performance, operational excellence, continuous improvement, program management, health and safety (EHS), and the overall strategic direction and roadmap creating scalable and sustainable processes and systems.

The Director of Operations will work day to day with the Plant Managers and their supporting cast to drive daily improvements and efficiencies, while looking at the overall greater picture from a corporate level driving process improvement, lean principles, and a process-driven approach.

The Director of Operations will have oversight of the Plant Managers, Supply Chain, and Procurement for the region. This role is based in the Chicago, Illinois suburbs.

Relocation is provided if needed.

Job Description

• Oversee multi-plant operations to ensure production efficiency, quality, customer satisfaction, and cost-effective management of resources managing a team of high-performing operations leaders and personnel.
• Establish and implement safety programs in line with company values and policies.
• Responsible for day-to-day management of the business to achieve the budgeted operating profit and working capital targets, focusing on the overall operating systems and efficiencies.
• Streamline and improve the KPI (Key Performance Indicators) system focusing on leading indicators.
• Develop a plan for the next generation capabilities while recognizing the commercial opportunities aligning to the company’s strategic plan.
• Work with Plant Managers, Supply Chain, and Procurement groups to improve efficiencies driving more synergy and a more consistent implementation of lean.
• Lead the improvement and adherence to the Operating Model to ensure standards are being met within the sites and from a corporate level while balancing the regional goals, processes, and regulations.
• Review monthly financial pack to determine progress and status in obtaining objectives and revise plans as necessary in accordance with current conditions to meet the overall objectives.
• Ensure adequate resources (personnel, materials, equipment, and training) are provided to meet the company objectives.
• Provide mentoring and guidance to employees.
• Promote and institutionalize the Continuous Improvement department through Kaizen to reach and empower team members to solve challenges collectively.
• Develop and implement with your team a strategy to ensure corporate EHS, Quality, and Sustainability systems are deployed.
• Adhere to all Environmental, Health, Safety, Security Requirements covered under Local State and Federal Regulations.
• Develop and implement a three-year plan in line with the company objectives and to promote revenue, profitability, and growth as an organization.

The Successful Applicant

• Bachelor’s degree in Engineering, Manufacturing, Operations, or related field.
• 15 plus years of experience in engineering, operations, and manufacturing.
• 5 years of senior leadership experience in operations and plant management with responsibility over multiple locations.
• Proven experience driving Continuous Improvement, lean, standardization, EHS, and sustainability from a corporate level.
• Must have experience within a complex manufacturing environment automotive, consumer goods manufacturing, packaging, or related.
• Exceptional presentation, written, and verbal communication skills.
• High energy, teamwork, and passion for developing team members.
• High sense of urgency and able to manage multiple initiatives at a given time.
• Ability to influence and work cross-functionally with multiple groups and leaders.
• Ability to travel 40-50% across North America.

What’s on Offer

Competitive base salary $235,000 $285,000, bonus, long-term incentive, company car allowance $1,000 per month, vacation, full benefits, 401K, holidays, relocation assistance if needed.

Contact : John Wu

Quote job ref : JN-102024-6550951

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