ServiceNow Developer
ServiceNow Developer
Bothell, WA / Dallas, TX (Onsite)
6 Month C2H
ServiceNow developer with DevOps experience would be preferred. They must be on site in Bothell, Washington or Dallas, TX
Relocation is not an option at this time but may become an option down the road.
Job Summary : We are seeking a highly skilled IT professional to join our DevOps team, dedicated to managing and supporting multiple ServiceNow environments.
This role is pivotal in ensuring the optimal performance and health of our platform through effective incident resolution, system maintenance, and application development.
Key Responsibilities :
- Maintain and enhance ServiceNow applications, ensuring high availability and performance.
- Provide Tier 3 support, assisting both operations and development teams with complex issues.
- Develop and implement ITSM change management solutions and performance optimization strategies.
- Collaborate with team members on troubleshooting and independent project management.
- Document technical processes and develop scripts to automate user tasks.
Qualifications :
- Bachelor's degree in Computer Science, Computer Engineering, or related field.
- ServiceNow Certified System Administrator (CSA) certification (mandatory).
- Certified Implementor and / or Certified Application Developer (CAD) certifications (strongly preferred).
- Proficiency in ServiceNow modules : ITOM, ITSM, PPM, HAM & SAM, CMDB, CSDM.
- Experience with JavaScript, MID server management, SSO configurations, and asset discovery.
- Familiarity with Linux / Unix, Windows administration, and basic networking.
- Knowledge of Agile methodologies, ITIL frameworks, and ITSM certification (or equivalent experience).
Specializations :
- Change Management : Mid-level developer with 2+ years in ITSM change management on ServiceNow, CAD certification, and solid JavaScript skills.
- Performance Management : Experienced administrator with a focus on ServiceNow platform optimization, CSA certification, advanced ServiceNow administration course completion, and Linux / Unix proficiency.
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