A company is looking for a MyChart Customer Support Representative to assist patients with their MyChart accounts.Key ResponsibilitiesServe as the first point of contact for customers via phone, chat, and ticketing systemsAssist patients with account activation, password resets, and navigating the MyChart PortalUtilize knowledge base resources to troubleshoot and resolve customer inquiriesRequired Qualifications, Training, and EducationPrevious experience with EHR systems preferredExperience in a healthcare setting as a medical assistant or central scheduler preferredStrong PC skills with relevant troubleshooting examplesHigh School diploma or GED requiredAvailability for any shift, including overnights and weekends
MyChart Customer Support Representative
A company is looking for a MyChart Customer Support Representative to assist patients with their MyChart accounts. ...
Entry Level Customer Support Representative
Our Entry Level Customer Support Representatives use a team approach to achieve exceptional service levels for our clients and external customers. Manage customer complaints efficiently and ensure a resolution promptly. Acknowledge, empathize, and resolve customer inquiries and maintain pr...
Customer Technical Support Representative
A company is looking for a Customer Technical Support Representative. Key Responsibilities:Log and classify all calls and requests for assistance in the call tracking databaseRespond to customer inquiries related to technical issues with software and electronic productsTrack inquiry resolution progr...
NEW SPRING OPENINGS: Customer Support Representative
Customer Support Representative Job Purpose:. Customer Support Representative Job Duties:. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Attract and Serve customers by providing product and service information through communit...
Senior Customer Support Representative
A company is looking for a Senior Customer Support Representative to provide consultative text and payment support to customers. ...
Customer Service/ Support Representative
In this role, Customer Service/ Support Representative will assist clients (brokers and policyholders) by providing support with emphasis on Workers’ Compensation Certificate issuance as well as other administrative responsibilities. Candidates will be cross trained with additional customer service ...
Customer Service Representative (Office and Administrative Support)
The Customer Service Data Specialist is responsible for handling a high volume of inbound calls from customers, technicians, and field personnel. This position is responsible for building and maintaining account data, troubleshooting with technicians to activate accounts for live monitoring, and ong...
Customer Support Representative (Remote)
Responsibilities: Travel Arrangement: Aid in the booking of flights, accommodations, rental cars, and other transportation options for clients and employees Conduct thorough research to recommend travel options that meet budgetary constraints and align with individual preferences Ensur...
Customer Support Representative-I
Job title: Customer Support Representative. Proactively reach out to dashers to set clear delivery expectations and instructions Address ad-hoc dasher issues with empathy and urgency Spearhead & execute workflows that ensure we meet exceptional SLAs Identify trends & communicate findings to the broa...
Customer Support Representative
What are we looking for in our Customer Support Representative?. Collaborate with a customer service-focused team to ensure the highest level of service quality. Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (acci...