CASE MANAGEMENT COORDINATOR (OFFICE SPECIALIST 2)

Initial Posting Date :

06 / 20 / 2024

Application Deadline :

07 / 07 / 2024

Agency :

Department of Human Services

Salary Range : 3,218.00 - 4,338.00

3,218.00 - 4,338.00

Position Type : Employee

Employee

Position Title :

Case Management Coordinator (Office Specialist 2)

Job Description :

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias.

We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities.

We welcome members of historically underrepresented racial / ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Would you like the opportunity to make a positive impact on Oregonians in need of support and resources? Would you enjoy working with a diverse team that collaborates and learns together in service of children, families, and communities?

If so, we'd love to hear from you!

Are you detail-oriented and passionate about supporting those who make a difference in children's lives? Join our team and become the go-to person for clerical support at the branch level.

With your data entry skills, you'll help ensure that all case requirements are fulfilled, providing essential aid to caseworkers and unit supervisors.

Start making an impact today!

We are seeking a Case Management Coordinator (Office Specialist 2) to join our Beaverton Child Welfare team.

Oregon Department of Human Services (ODHS), A place to belong and make a difference!

• When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
• Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning.

ERGs are employee-driven committees that support each other as well as the ODHS' overall mission and vision.

We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency and we are committed to integrating equity into all we do.

The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.

We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!

What you need to qualify

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

Essential attributes

We are looking for candidates with :

• Experience with legal procedures, including the preparation and submission of court documents, as well as managing the discovery process
• Previous experience in front desk reception duties, showcasing effective communication and organizational skills
• Demonstrated ability to explain rules, regulations, and procedures related to a specific program or service to individuals
• Experience with utilizing computers for tasks such as data processing, entry, and verification of detailed information
• Demonstrated ability to effectively communicate with clients or customers to resolve conflicts and disputes
• Demonstrated ability to work well with people from a wide variety of backgrounds and showcase intercultural competency.

Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.

Your duties at a glance

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families.

Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

As a Case Management Coordinator, you will :

• Provide support to field staff, agency staff, foster resource families, providers and the public.
• Completing and verifying data entry to ensure all information entered and uploaded into the Child Welfare OR-KIDS information system is correct.
• Process records and ensure that all work within the unit complies with state and federal laws.
• Cover all reception and phone duties as necessary within the team when needed.
• Assist with all duties relating to the fleet vehicles.

Working conditions

• This position will be required to work in the office.
• Travel may be required to meet the business or operational needs and / or employee training.
• Occasional evening hours may be required dependent on business needs.
• You may come into contact with individuals who have experienced trauma and have difficulty controlling their emotions.

Application instructions & requirements

Your work history profile, and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and / or work experience that shows you are an excellent candidate for the position.

• Please upload a resume or complete the work history profile. Note : Your resume and cover letter may be uploaded in the Resume / CV field on the online application.
• Current State of Oregon employees : Apply via your employee Workday account.
• If you are not a current State of Oregon employee, view this application instructional video.
• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

Additional requirements

• Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.

ODHS will use E-Verify to confirm that you are authorized to work in the United States.

A valid driver's license and acceptable driving record are required for this position.

Helpful information

• This position is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies.
• Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.
• If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Nadja Rue via email.

Please be sure to include the job requisition number.