The essential functions of the Crew Person position are denoted below in the following key areas :
TOTAL GUEST SATISFACTION
Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.
Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive
SUPERSTAR Service.
Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning
duties as assigned.
Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu
Standards.
Handles all food products according to company procedures; follows all company food safety, food handling and
sanitation requirements, to ensure the health and safety of Guests and employees.
TRAINING AND DEVELOPMENT
Strives to improve personal skills and performance level.
Follows the steps outlined in the CKE Crew Person Training Program to learn new skills, duties and responsibilities and
to improve personal performance level.
Communicates to immediate supervisor when additional training, guidance and practice is needed.
Understands how each job responsibility in the restaurant impacts the Guests, other employees and overall
operations.
Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall
restaurant operations.
Is performance oriented and driven; understands performance expectations and is aware of performance results.
JOB EXPECTATIONS
Consistently meets job expectations to positively impact the sales and profits of the restaurant.
Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces
quality work.
Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and
responsibilities as directed by management.
Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, equipment and facilities.
POLICIES & STANDARDS
Follows and complies with all company policies standards, procedures and guidelines.
Follows all safety, security and emergency policies and procedures; maintains a safe and secure environment for
employees and Guests.
Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve
results.
CKE SHARED VALUES
Models and encourages CKE shared values.
Is completely focused on and driven by the Guest.
Is of high personal integrity and treats all employees with honesty, respect and dignity.
Contributes to an environment of trust to ensure honest, open and direct communication.
Is performance oriented and driven; understands performance expectations and is aware of performance results.
EDUCATION
Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is
capable of communicating effectively with restaurant management, Guests and co-workers; bi-lingual skills a plus.
EXPERIENCE
Must be a minimum of 15 years of age.
SKILLS & ABILITIES :
Demonstrates and / or possesses the following :
Ability to work with others (as a team).
Ability to comfortably interact with all Guests.
Ability to look at the restaurant operations (from a Guests viewpoint).
Ability to meet performance standards for assigned tasks and duties.
Ability to take initiative.
Problem solving skills.
PHYSICAL ABILITIES :
Stand for long periods of time.
Work around heat.
Work around others in close quarters.
Move throughout the restaurant and observe restaurant operations and employee work performance.
Able to lift 50 75 pounds comfortably.
Work with various cleaning products.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees
who have access to the compensation information of other employees or applicants as a part of their essential job functions
cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation
information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation,
proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s
legal duty to furnish information. 41 CFR 60-1.35(c)
Restaurant Team Member
The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Tea...
Restaurant Team Member
Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. At Fazoli's we work as a team to serve our gue...
Restaurant Team Member
The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Han...
Seasonal Part-Time Service Team Member
Michaels requires all team members in this role to be at least sixteen (16) years or older. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. We are here for all Team Members and all Ma...
Team Member
We’re all about creating an inclusive culture that reflects the expansive nature of our brand and encourages team members from all backgrounds and experiences to be the best they can be. As a key team member, you’ll prepare quality products, take orders, and provide exceptional customer service. Opp...
Restaurant Team Member
Do you want to have fun, make new friends and earn extra cash? If so, Papa Johns is the right fit for you! As a Restaurant Team Member, you will be the face for our customers ensuring they receive a hot, made to order meal. Many Restaurant Team Members have moved into Delivery Driving, running shift...
Team Member: Food Champion
Working well with other team members and accepting coaching from the leadership team. You enjoy being around people and providing friendly, accurate service to customers, fellow team members and leaders. Communicating with customers, fellow team members, and leaders in a positive manner . ...
Team Member
Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks, Same Day Pay!. That’s right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends. ...
Deli Production Team Member
Ability to work as part of a team. ...
Deli Production Team Member
Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest – whether it’s the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along the...