Senior First Line Risk Manager-Enterprise Operations (Remote)

Overview This is a remote role that may be hired in several markets across the United States. This position is a senior first line risk management professional responsible for support and execution of various risk programs and Business Unit (BU) risk activities in adherence with the Company's Risk Appetite and Corporate Strategy.

This role is responsible for supporting the Deposit & Payment Operations organization aligned within the Enterprise Operations division in management of risks and controls across all risk types, facilitating and / or monitoring execution of risk policies, procedures and / or program requirements, providing advisory to effectively manage risks, and serving as an effective communication channel between the second line (Chief Risk Office), regulators, and FCB business units.

This position is part of the Enterprise Technology & Operations First Line Risk Management organization and may manage the work of others and / or mentor associates.

Responsibilities Execute second line risk program requirements including, but not limited to, RCSA, control assurance, issue management, third party risk management, model risk management, etc.

Provide risk guidance and advice to further strengthen and enhance control environment including the identification, documentation and substantiation of key processes, risks, and controls.

Perform process observations and ensure the alignment of RCSAs. Develop and monitor key risk indicators; identify opportunities for mitigation.

Create, distribute, review and challenge risk reporting with Deposit & Payment Operations senior leadership. Advise and provide guidance on risk activities and assessments including strategic initiatives, integrations, regulatory commitments, and large-scale technology transformations.

Identify and escalate risks, monitor issues, and engage with business in creation of mitigation plans. Develop and implement issue governance routines with business leadership.

Develop control assurance test plans and coordinate process walkthroughs for SOX and first line controls. Partner with second and third line in testing, audits, and exams.

Enhance policy and regulatory change management processes to aid business in building actionable implementation plans. Risk Strategic Activities- Works with FRM leader and senior management to create risk management strategies ensuring key risks are appropriately managed and are aligned.

Provides BU risk considerations for business / strategic plans. Effectively challenges risk programs outputs, ensuring bank and regulatory alignment.

Risk Program Implementation - Supports the development, implementation and maintenance of the organizations risk management framework, policies and procedures.

Coordinates risk assessments to evaluate and manage key risks across the organization. Manages book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives.

Develops test plans and methodologies for evaluating the effectiveness of control activities, executes control testing procedures in accordance with the established test plan, identifies and supports remediation of control deficiencies.

Lead the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Collaborates with BU and stakeholders to develop action plans and mitigation strategies to address root causes and prevent issue recurrence.

Monitor the status and effectiveness of issue remediation efforts, providing regular updates and reports to senior management.

Coordinate with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.

Regulatory Engagement - Participates in regulatory inquiries, examinations, and audits in collaboration with internal stakeholders.

Support regulatory submissions, response and reporting requirements, ensuring accuracy, completeness, and timely submission.

Monitor regulatory developments and findings and assess their potential impact on the organization's risk profile and regulatory compliance.

Risk Governance & Reporting - Develops BU risk reports that provide a comprehensive view of risks impacting the BU. Monitors BU risk and control performance Identifies and summarizes BU Top and Emerging trends and actions to address impacts.

Reports key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF).

Advises BU senior leadership in relevant risk governance meetings utilizing understanding of the BU operations, risks, controls and related laws and regulatory guidance.

Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures.

Ensures timely communication around current and emerging issues and regulatory requirements. Qualifications Bachelor's Degree and 8 years of experience in Financial Services, First Line Risk, Enterprise Risk or Operational Risk.

OR High School Diploma or GED and 12 years of experience in Financial Services, First Line Risk, Enterprise Risk or Operational Risk.

Preferred Education : Advanced Degree Preferred Area of Experience : Project Management or Internal / External Consulting Preferred Qualifications : Knowledge of Large Financial Institution deposit and payment functions to include card, check, ACH, wires, real-time payments, lockbox, mail and item processing.

Compliance certifications and / or knowledge of regulations to include, not limited to, Reg E, Reg CC, Reg D, UDAAP, BSA / AML, etc.

Knowledge of risk techniques, practices, and control frameworks. Knowledge of various banking and government regulatory requirements, guidance and processes.

Solid problem-solving skills with ability to collaborate and influence associates, senior management, and various committees.

Proven experience of leading multiple risk deliverables and / or projects concurrently. This job posting is expected to remain active for 45 days from the initial posting date listed above.

If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $106,304 and $163,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.

For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined.

More information regarding our benefits offerings can be found here : benefitsExecute second line risk program requirements including, but not limited to, RCSA, control assurance, issue management, third party risk management, model risk management, etc.

Provide risk guidance and advice to further strengthen and enhance control environment including the identification, documentation and substantiation of key processes, risks, and controls.

Perform process observations and ensure the alignment of RCSAs. Develop and monitor key risk indicators; identify opportunities for mitigation.

Create, distribute, review and challenge risk reporting with Deposit & Payment Operations senior leadership. Advise and provide guidance on risk activities and assessments including strategic initiatives, integrations, regulatory commitments, and large-scale technology transformations.

Identify and escalate risks, monitor issues, and engage with business in creation of mitigation plans. Develop and implement issue governance routines with business leadership.

Develop control assurance test plans and coordinate process walkthroughs for SOX and first line controls. Partner with second and third line in testing, audits, and exams.

Enhance policy and regulatory change management processes to aid business in building actionable implementation plans. Risk Strategic Activities- Works with FRM leader and senior management to create risk management strategies ensuring key risks are appropriately managed and are aligned.

Provides BU risk considerations for business / strategic plans. Effectively challenges risk programs outputs, ensuring bank and regulatory alignment.

Risk Program Implementation - Supports the development, implementation and maintenance of the organizations risk management framework, policies and procedures.

Coordinates risk assessments to evaluate and manage key risks across the organization. Manages book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives.

Develops test plans and methodologies for evaluating the effectiveness of control activities, executes control testing procedures in accordance with the established test plan, identifies and supports remediation of control deficiencies.

Lead the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Collaborates with BU and stakeholders to develop action plans and mitigation strategies to address root causes and prevent issue recurrence.

Monitor the status and effectiveness of issue remediation efforts, providing regular updates and reports to senior management.

Coordinate with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.

Regulatory Engagement - Participates in regulatory inquiries, examinations, and audits in collaboration with internal stakeholders.

Support regulatory submissions, response and reporting requirements, ensuring accuracy, completeness, and timely submission.

Monitor regulatory developments and findings and assess their potential impact on the organization's risk profile and regulatory compliance.

Risk Governance & Reporting - Develops BU risk reports that provide a comprehensive view of risks impacting the BU. Monitors BU risk and control performance Identifies and summarizes BU Top and Emerging trends and actions to address impacts.

Reports key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF).

Advises BU senior leadership in relevant risk governance meetings utilizing understanding of the BU operations, risks, controls and related laws and regulatory guidance.

Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures.

Ensures timely communication around current and emerging issues and regulatory requirements.Bachelor's Degree and 8 years of experience in Financial Services, First Line Risk, Enterprise Risk or Operational Risk.

OR High School Diploma or GED and 12 years of experience in Financial Services, First Line Risk, Enterprise Risk or Operational Risk.

Preferred Education : Advanced Degree Preferred Area of Experience : Project Management or Internal / External Consulting Preferred Qualifications : Knowledge of Large Financial Institution deposit and payment functions to include card, check, ACH, wires, real-time payments, lockbox, mail and item processing.

Compliance certifications and / or knowledge of regulations to include, not limited to, Reg E, Reg CC, Reg D, UDAAP, BSA / AML, etc.

Knowledge of risk techniques, practices, and control frameworks. Knowledge of various banking and government regulatory requirements, guidance and processes.

Solid problem-solving skills with ability to collaborate and influence associates, senior management, and various committees.

Proven experience of leading multiple risk deliverables and / or projects concurrently. This job posting is expected to remain active for 45 days from the initial posting date listed above.

If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $106,304 and $163,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.

For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined.

More information regarding our benefits offerings can be found here : benefits