Position Overview
MetroPlusHealth is seeking an IT Business Analyst to join our team.
We are looking for a professional with experience in healthcare business systems and analysis. The successful applicant will serve as the liaison between the executive / business areas and the IT department of MHP, leveraging the tools and processes developed and managed by the IT department, while analyzing and suggesting enhancements to technical systems, processes, and business models.
The ideal candidate for this position is responsible, an excellent communicator, self-starting, detail-oriented, and highly innovative.
He or she will be responsible for translating business needs to IT solutions, and vice versa, with current and future programs, projects, and initiatives in mind.
Job Description
- Work with process owners, and users to determine and gather business requirements
- Assist business units in documenting user guides and manuals
- Generate and maintain required documentation
- Work alone and in a team
- Act as liaison between IT and other business units
- Act as an information source and communicator between business branches
- Understand strategic business needs and plans for growth
- Analyze the design of technical systems and business models
- Analyze business needs
- Participate in sourcing and implementing new enhancements and projects.
- Produce reports on application development and implementation as required
- Analyze data to inform business decisions
- Work with other teams as required
Minimum Qualifications
- Bachelor’s degree in computer science or a related technical discipline and;
- 4 years of directly related experience in business analysis / process analysis
- Or the equivalent combination of education, technical certifications or training, and work experience
Professional Competencies
- Excellent written and oral communication skills
- Advanced proficiency with word-processing and diagramming tools
- Analytical mindset
- Exceptional interpersonal skills, empathy, and patience
- Attention to detail, while able to see big picture
- Customer focus
- Problem solving
- Organization and prioritization
- Integrity and trust Customer Focus
- Functional / Technical skills
- Written / Oral Communication
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