Manager, Territory Management & Scheduling (Charlotte, NC (Hybrid) or Remote)

Where you’ll work :

Our flexible, hybrid work model offers the option to work remotely or in the office.

How you’ll contribute :

As a Manager, Territory Management and Scheduling, you’ll be responsible for effectively leading a team of Scheduling & Territory Management Coordinators within the distribution (sales) organization and contributing towards an increase in productivity across the team and business.

This leader will be a part of the creation and implementation of processes and drive continuous improvement. Additionally, this leader is expected to motivate teams to deliver results while creating a collaborative work environment that embraces diversity, equity, and inclusion and rewards high performance.

sales.

In this role, you’ll get to :

• Oversee the day-to-day activities of direct reports and ensure full adoption of processes.
• Collaborate with distribution and marketing leaders to develop strategies that will help increase quality appointments.
• Participate in Learning & Development training for new external wholesalers. Providing an overview of scheduling process and onboarding with assigned scheduling partner.
• Analyze and manage direct reports metrics to ensure goals are met and identify meaningful trends.
• Full people management responsibilities include hiring, effective performance management and talent development for a team of approximately 10 employees.
• Strategically identify talent through participation in the interview and hiring process.
• Train and develop team members in collaboration with director and team leaders.
• Assign projects and responsibilities to team members based on strengths and development opportunities, then track and hold accountable to results.
• Facilitate bi-weekly 1 : 1 meeting with direct reports to review activity, share ideas, and provide coaching and feedback.
• Participate in quarterly reviews with internal and external wholesaling partners and respective divisional sales manager to review results, identify opportunities, and align on the next quarter’s strategy.
• Develop and refine processes to meet the changing needs of the external wholesalers.
• Demonstrate the BHF leadership and professional competencies and emulate the Brighthouse values and culture.
• Perform other duties as assigned.

We’re looking for people who have :

• Experience in coaching and mentoring team members in a performance driven environment.
• A minimum of 5 years’ relevant work experience within the financial services industry preferred.
• Intermediate knowledge of Microsoft Office Applications : Outlook, Excel, PowerPoint, and Word.
• Experience with Salesforce and mapping applications preferred.
• Highly effective written and verbal communication skills.
• Excellent organizational skills and ability to multi-task.
• Competence with analyzing data to identify trends that will drive the business forward.
• Comfort with providing constructive feedback and having direct conversations designed to foster positive outcomes.
• Innate ability to promote a positive environment that encourages collaboration among the team and with business partners.
• Undergraduate degree preferred.

Research shows some people may not apply for a role if they don’t check all the boxes of a job description. If you don’t check every box listed, that’s okay.

We would love to hear from you.

What you’ll receive :

• Compensation Base salary ranging from $100,000.00 to $120,000.00 plus competitive performance-based incentives determined by company and individual results.
• Flexible Work Environment Work remotely or in the office to better thrive in all areas of life.
• Paid Time Off Recharge with a minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time.
• Financial Health Work toward achieving your financial goals through our 401(k) savings plan with company match (up to 6%) and annual company nondiscretionary contribution (3%), 15% employee stock purchase plan discount, and financial counseling services.
• Health and Wellness Enjoy competitive medical, vision, and dental plans plus tax-free health savings accounts with potential company contributions up to $1,000 per family.
• Family Support Care for loved ones with up to 16 weeks of paid leave for new parents, back-up dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey.
• Life and Disability Support Gain access to company-paid basic life insurance and short-term disability insurance.

Travel : None

None

Number of Openings :

The company and your department may occasionally gather in person throughout the year to foster a culture of belonging and promote team building.

We’d love for you to join us during those company-wide and department-wide events to help you strengthen connections across the company.

Why join us?

Brighthouse Financial is on a mission to help people achieve financial security. Our company is one of the largest providers of annuities and life insurance in the U.

S.,* and we specialize in products designed to help people protect what they’ve earned and ensure it lasts.

We empower employees to collaborate, bring their passion to work, and make an impact. Our inclusive work environment fosters a culture that celebrates diverse backgrounds and experiences.

You can find out more about our company culture by visiting brighthousefinancial.com / about-us / careers / .

We’re proud to be one of the largest providers of annuities and life insurance in the U.S.* and recognized as one of the Healthiest Employers of Greater Charlotte by the Charlotte Business Journal.

We’re also honored to be named to Newsweek’s list of Most Trustworthy Companies in America.

• Ranked by 2022 admitted assets. Best’s Review® : Top 200 U.S. Life / Health Insurers. AM Best, 2023.
30+ days ago