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Utah Licensed Account Specialist
VirtualVocationsLakeland, Florida, United Statesjob_description.job_card.variable_days_ago
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A company is looking for an Account Specialist, Collections.
Key Responsibilities
Service a portfolio of small and medium-sized business customer accounts through various contact methods to collect payments
Negotiate sustainable payment plans with customers while achieving monthly recovery goals
Document account statuses and next steps in Salesforce CRM
Required Qualifications
Bachelor's Degree preferred or equivalent work experience
5+ years of professional Customer Service / Sales / Collections experience
Ability to listen to customer needs and recover past due balances
Team player who takes initiative to suggest process improvements
Ability to navigate multiple computer programs simultaneously
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Account Specialist • Lakeland, Florida, United States
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