Vendor Operations and data Manager, Support Operations

ICONMA
San Bruno, CA
Full-time

Overall Responsibilities :

Drive outcomes for one or more analyses or a piece of an overarching analysis (, research, experimental design using analytical tools to test hypotheses and draw conclusions, storytelling and consulting to business leaders to drive action, and designing data strategies for reporting and dashboards) as an individual contributor.

Lead efforts on business analyses to translate data into actionable insights.

Identify key market drivers for business stakeholders. Identify key Vendor trends and develop insights for performance improvement and reporting

Contribute to analysis, scoping, managing priorities in alignment with multiple work streams, and allocating resources by knowing what resources are available and how to access each one.

Challenge

Use analytical reasoning to identify defined business problems with multiple approaches and help provide optimal solutions.

Address and articulate conflicts between the goals and objectives of stakeholders by understanding the nature of the problem and underlying assumptions.

Build new processes, procedures, methods, tests, and components with foresight to anticipate and address future business issues or concerns.

Influence

Influence teams with similar objectives to align resources and direction to achieve results.

Develop rich relationships, internally and externally, offer support and direction to team members, and foster teamwork and mutual respect.

Work with cross-functional teams to push work forward and drive successful outcomes.

Communicate business results and related findings to senior leadership and to the broader organization by delivering presentations and addressing key takeaways.

Guide the integration of multiple adjacent processes, timelines, goals, and objectives.

Communicate goals, progress, and roadblocks clearly to clients, stakeholders, and team members.

Top Daily Responsibilities :

Evaluate new market and product opportunities

Drive the development of company-wide opportunities such as evaluating new market and product opportunities to drive cross-functional initiatives.

Influence decisions through data analysis (Business Data Analysis)

Drive and recommend data-oriented analysis, architect metrics, synthesize information, solve problems, and influence leadership and business decision-making by presenting insights and market trends.

Optimize business performance

Drive strategic analysis, defining ways to optimize business performance and ensure best-in-class execution within relevant PA, function, or sub-function.

Support ad-hoc strategic support requests (Business analysis)

Drive responses to ad-hoc data requests, answering questions, and providing technical support, analyses and recommendations to senior Clientleaders.

Skill Matrix

Skill Name Level (-, being the highest) Years Mandatory(Yes / No)

Project / Program management - Years Yes

Description Ability to organize project's instructions, connect with team members, track progress, track metrics and ability to consolidate the information and provide a report on status

Strong communication skills - Years Yes

Description Ability to communicate ideas, actions and summaries in a clear and concise way. Ability to create trust and rapport with different teams outside and inside of the company

Data management - Years Yes

Description Strong experience managing Google sheets and creating dashboards

30+ days ago
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