Administrative Specialist POS # 126000006

Administrative Specialist

Join the Veteran's Services Department as an Administrative Specialist and make a meaningful impact by supporting those who have served our country. This role is essential in ensuring smooth daily operations, providing professional assistance to veterans and their families, and helping the department deliver timely and accurate services. If you're detail-oriented, organized, and committed to excellent service, this is your opportunity to contribute to a team that truly makes a difference.

Examples of duties include :

• Welcome and sign in clients, providing front-line reception services that ensure a professional and supportive first point of contact. Assist with form requests, including DD-214s, DMV's forms, tax forms, and guide clients in completing general sections as needed. Answer incoming calls, provide accurate information, and route inquiries to the appropriate staff.
• Manage office organization by filing documents, maintaining advertisement information racks, and processing all incoming and outgoing mail to support efficient operations.
• Monitor and maintain form inventory by ordering supplies and producing copies as necessary to ensure consistent availability for staff and clients.
• Support administrative processes by entering data for monthly reports, and providing customer assistance at the computer workstation and copier.

Minimum Qualifications :

High school diploma or GED and one (1) year of experience in the assigned program area; or an equivalent combination of education and experience. Necessary additional requirements include successful completion of Keyboarding, Customer Service, Microsoft Word, and Microsoft Excel tests. Candidates selected as qualified will be contacted via email by a Human Resource representative for testing. Please make sure to check the email address provided on your application for correspondence in reference to your application. Some email servers may see correspondence as spam, so it is important to check your spam folder as well. All correspondence will also be viewable within your NeoGov inbox. When signed in, click on your name in the top right-hand corner and then inbox.

Knowledge, Skills and Abilities :

Conditions of Employment :

Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.