Job Description
Job Description
Title : Travel Advisor III
Location : Fully Remote
Rate : DOE
Start Date : 11 / 11 / 2024
Do you have a passion for travel?
Grand Circle Corporation, the leader in providing exceptional international travel experiences to Americans over 50, is looking for an experienced Travel Consultant to join our tight-knit team of Adventure Counselors.
In this inbound call center role, you will be responsible for selling Grand Circle’s award-winning trips in more than 85 countries around the world and for serving as a trusted resource for our travelers.
Working individually and as part of a team, you will help our travelers personalize their experiences based on their unique preferences, from booking their ideal departure to personalizing their air itineraries, and answering any questions they may have.
KEY RESPONSIBILITIES :
- Deliver an excellent experience to our travelers to drive customer loyalty and referrals
- Personalize air reservations at point of sale using GDS (Amadeus, Sabre) systems
- Meet and exceed individual sales and quality goals while selling Grand Circle products and services
- Communicate all required information to our travelers, including the details of our products and policies
- Drive to individually compete while still being a positive team player
- Overcome traveler’s objections
REQUIREMENTS :
What You Bring to the Team :
1 year or more of sales experience
GDS (Amadeus, Sabre, Worldspan, Apollo, etc.) system experience is preferred
- Airline customization or air routing experience
- Strong track record of providing excellent customer experiences and building lasting customer relationships
- Track record of consistently attaining performance goals and having personal accountability for own results
- Technically savvy with experience navigating multiple computer systems
- Ability to work various shifts (including one weekend day)
- International travel / work experience preferred
- Call center experience preferred
- Ability to learn and adhere to Grand Circle’s values to further enhance your ability to contribute to the team
Benefits (30 hours +) :
- 401K Retirement Savings account with Company Match
- 50% Discount on GCC trips, and opportunities for on-site training and travel
- Robust healthcare benefits, including Medical, Dental, Vision, and Flex Spending Accounts
- Generous Paid Time Off (PTO)
- Paid holidays throughout the year
- Paid 7 Week Training in our Corporate Headquarters
- 100% Commuter Benefit subsidy for Public transportation
- Company-paid life insurance
- Paid short and long term disability insurance
- Discounted auto and renters insurance
Remote Work Requirements :
Must have hardwired internet (cannot use Wi-Fi)
Landline phone
2mbps internet speed (higher speed preferred)
This position is remote and requires candidates to be located in one of the following states : Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Massachusetts, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia, Washington.
About us :
Grand Circle Corporation is the leader in international travel, adventure, and discovery for Americans aged 50+. Headquartered in Boston, MA.
To learn more, please visit our websites at www.oattravel.com, www.gct.com, and www.grandcirclefoundation.com.
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