Site Manager

Job Title : Site Manager

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

Location : Kenosha, WI

Job Type : Hybrid; Part Time; Contract

Contract Length : Approximately 7 months (September 2024 - March 2025). Opportunity to extend the contract through the winter months and beyond, based on the success of the initial term.

The Site Manager will oversee each 6-week program for Fall 2024, with a verbal commitment to continue into Winter 2025, pending a formal contract extension.

This role includes handling all make-up classes, overseeing postseason activities, and managing pre-season preparations.

Expected Hours : 6-12 hours per week per season, depending on the size of the program and number of classes. Must be available during class times, typically Saturdays from 8 : 30 AM to 12 PM and 1-2 weeknights from 4 : 45 PM to 7 : 15 PM.

Expected Total Hours : 8-12 hours / week

• Class Hours : Approximately 5-6 hours / week dependent on the class schedule for the season. Here's the upcoming fall outdoor season class schedule below : Fall 2024 : Saturdays : 8 : 30 AM - 12 : 00 PM & Tuesdays : 4 : 45 PM - 6 : 15 PM from September 24th - November 2nd
• Admin Hours : Approximately 2-4 hours / week outside of class time for administrative tasks, such as coach scheduling and parent communications.

These tasks have set deadlines but can be completed remotely and on your own time.

Why Join Us :

• Flexibility : Enjoy hybrid work opportunities, flexible hours outside of class times, holidays off, and autonomy.
• Growth and Learning Opportunities : Grow with us as we expand throughout the Midwest and eventually across the US. This role offers significant professional development, particularly in leadership, as you will play a key role in our expansion and success.
• Purpose-driven Work : Help shape the future of toddler sports and make a positive impact on young athletes and their families.
• Strong Company Culture : Work in a collaborative, team-based environment where every role is crucial to our success.

Job Description : The Site Manager will handle tasks related to management, marketing, training, scheduling, parent communication, coaching, and operational oversight at a specific site.

With support from Playpen Directors, you will take full responsibility for your site, ensuring that coaches are well-prepared, experience quality is maintained, and classes are properly staffed.

You will oversee the smooth operation of your location, uphold our standards, and contribute to growth.

How You’ll Make an Impact :

• On-site Presence / Class Facilitation : Being on-site for all classes during the season to ensure smooth operations, assist coaches and customers, and perform all necessary tasks for successful classes, coach as needed.
• Recruitment : Sourcing, recruiting, screening, interviewing, onboarding, and training coaches to maintain a skilled and motivated team.
• Training and Development : Continuously developing coaches and ensuring that standards are met and upheld in program delivery.
• Staffing Management : Planning staffing needs, managing schedules, and ensuring all classes are properly staffed with trained coaches for an optimal customer experience.
• Facilitating Classes : Providing hands-on support by facilitating classes and coaching as needed, demonstrating leadership and program expertise.
• Inventory Management : Ensuring adequate inventory supplies are available to deliver the expected customer experience, maintaining a well-equipped and organized facility.
• Season Preparation : Preparing for the season to start and effectively managing week-to-week operations, including setup, logistics, and coordination.
• Communication : Maintaining effective communication with stakeholders such as customers, coaches, Playpen management, community partners, and facility rental partners to foster positive relationships and resolve any issues.
• Quality Control : Implementing quality control measures to ensure program excellence and customer satisfaction.
• Reporting : Reporting class outcomes and program updates, providing insights and recommendations for improvement.
• Customer Service : Providing exceptional customer service on-site, making decisions that enhance the customer experience, addressing any concerns promptly, and ensuring responsiveness for all scheduled communications.

Marketing and Community Engagement :

• Event Planning : Set up tables at community events or local businesses, put up flyers or yard signs, organize free trial classes, scavenger hunts, and free or low-cost events.
• Partnership Building : Connect with daycares offering unique discount codes, build relationships with local mom groups and small businesses for advertising.
• Marketing Strategy : Develop and execute strategies to increase enrollment and revenue, research competitors and market trends.
• Public Relations : Reach out to local news outlets for PR opportunities, host free classes for Mommy and Me groups and daycares, act as an ambassador for the company in the community.
• Social Media Management : Gather / create content for social media while on-site and at events, share content with management for use in training and marketing materials.

Compensation :

• Core Hours : $25 / hr paid out bi-weekly during the 6-week outdoor and 5-week indoor seasons. Three equal installments to be paid bi-weekly following the first class of each season.
• Marketing Hours / Discretionary Commission Bonus : Beyond a guaranteed hourly rate, our Site Managers can earn revenue and growth commissions for their contributions to maintaining and expanding their site.

This comprehensive compensation structure ensures that Site Managers not only receive competitive pay but also are directly rewarded for the positive outcomes of their efforts to grow the program and Playpen brand.

Benefits :

Employee discounts, bonus opportunities, flexible schedule, fun work environment, opportunities for growth both within the role and in the organization.

We are looking for someone who :

• Thrives in dynamic and fast-paced environments.
• Strong leadership skills with excellent communication abilities.
• Passionate about promoting youth sports and community engagement.
• Collaborative team player excelling with diverse stakeholders.
• Adaptable and flexible in managing changing priorities.
• Driven to achieve growth and excellence in program delivery.
• Experienced in management, marketing, customer service, or event planning.

Requirements :

• Preferred Bachelor's degree in a relevant field.
• Valid driver's license and reliable transportation.
• Proficient in English.
• Ability to work remotely with a reliable Wi-Fi source.

Job Types : Part-time, Contract

Pay : $25.00 - $35.00 per hour

Expected hours : 8 10 per week

Benefits :

• Employee discount
• Flexible schedule

Schedule :

• Evenings as needed
• Weekends as needed

Application Question(s) :

• How many years of experience do you have working with children?
• Do you have any prior managerial experience?
• This job has location requirements. Would you be able to work on location in the city listed?

Work Location : In person

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