Business Tax Associate - Work From Home - 3+ YrsExperience Required

Overview

AtIntuit we believe everyone should have the opportunity to prosper,which is why our mission is Powering Prosperity Around the World.

Being a mission-driven company includes living our values everydayand nothing is more important to us than the success of ourcustomers.

Youwill be working toward advancing our goal of Powering ProsperityAround the World by providing expert guidance, tax preparation, andexplanations of tax and technical terms to our customers.

You willalso have the opportunity to shape the direction of one our newestproduct offerings, TurboTax Live Business, while working at the #11ranked company on Fortune’s 100 Best Companies to WorkFor.

If you are a highlymotivated individual with business tax preparation experience andexcellent communication skills, we need you to help our customerscomplete their taxes using Intuit TurboTax Businessproducts.

Thesuccessful candidate will be responsible for managing complexbusiness tax returns for Partnerships and S Corporations.

The idealcandidate will possess a strong knowledge of federal and state taxlaws and regulations for business and personal tax returns, as wellas significant experience in preparing and filing business andpersonal tax returns.

What you'llbring

• Strong business tax preparationexperience and extensive knowledge of tax laws as evidenced by 3 ormore years of recent experience preparing federal and statebusiness tax returns (1065 and / or 1120-S) for at least 20clients / customers per season for compensation, using commercial taxpreparation software.
• Minimum of 2 seasons ofpersonal Tax Preparation experience, with a minimum of 30 taxreturns per tax year in a tax practice or retail setting forcompensation, strongly preferred
• Commit to aminimum schedule of at least 20 hours / week (minimum 4 hour shiftincrements) throughout the taxseason
• Bookkeeping experience with books to taxpreparation is strongly preferred.
• Experiencepreparing Business Tax returns for service industry customersstrongly preferred.
• Must possess or be able toobtain any related state licenses, certificates, permits, orbonds.
• Must possess an active Preparer TaxIdentification Number (PTIN).
• Working knowledgeof Circular 230.
• Proficient with technology;solid knowledge of computer operations andsoftware.
• Strong customer service skills ability to interact with customers through video and audio tools ina professional, friendly, and confidentmanner.
• Excellent verbal and writtencommunication skills
• Critical thinking, problemsolving, research skills, anddetermination.
• Ability to work in a fast-pacedenvironment with minimal supervision.
• Must have(or be willing to obtain) a dedicated hardwired internet connectionthat meets Intuit Security criteria and a quiet location in whichto work.
• Must reside in the UnitedStates.

Forinternal use : tst biz assoc

How you willlead

• This is a virtual,customer-facing role; you will be using our state of the art videocommunications software (Smartlook) to interact withcustomers.
• Help TurboTax Business customers whoare working on their tax returns or have delegated their taxreturns with :

o Taxadvice

o Full Service Business returnpreparation and signature

o Product / software inquires

o Taxcalculations

o Filing taxextensions

• Create high qualitycustomer interactions and experiences that instill confidence usingdeep customer empathy, and your extensive knowledge and expertisein the field of business tax preparation and books to taxaccounting entries.
• Utilize and leveragegovernment websites, professional resources, and team expertise toseek out and deliver the right answer to the customer usingeveryday language.
• Apply defined practices,procedures, and company policies to troubleshoot and resolvecustomer tax advice and tax returnpreparation
• Document customerinteractions
• Work continuously toward meetingcompany key performance metrics and Big BetGoals.
• Participate in pilot testing, projects,and experience validations, asneeded.
Less than 1 hour ago