Summary
- For a limited time, MaineHealth is offering a $3,000 sign-on payment for Patient Service Representatives!
- Eligible candidates are hired (offer accepted) into a full or part-time Patient Service Representative position. Bonus amount prorated for part-time hires and per diem hires are ineligible.
- Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
Position Summary
The Patient Service Representative (PSR) - MMCP MHMG role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned.
The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education : High School diploma or GED preferred.
License / Certifications : N / A
Experience : Experience in a medical office preferred.
Additional Skills / Requirements Required : N / A
Additional Skills / Requirements Preferred : N / A
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PRIMARY RESPONSIBILITIES Collaborates with clinical staff, Patient Accounts and other key members of staff/leadership to answer all patient questions and concerns Strives to maintain positive patient relations by handling problems and complaints in a professional, confidential manner Provides covera...