Senior Workforce Planning Analyst
A company is looking for a Senior Workforce Planning Analyst to support team leaders with staff scheduling and planning.Key ResponsibilitiesMonitor call center resources and workloads to achieve performance targetsForecast workloads based on historical trends to determine staffing needsEnsure accuracy and timeliness of workforce management reportingRequired QualificationsHigh School diploma or equivalent work experience5 years of Contact Center experience with at least 2 years in Workforce PlanningExperience with Genesys Cloud and / or NICE Workforce platformsProficiency in Excel spreadsheets and ACD reportingAbility to collaborate with different teams to meet deadlines
Senior Analyst, Workforce Management
We are seeking a highly skilled Senior RTA Analyst – WFM to join our Seller Support WFM team. In this role, you will play a pivotal role in optimizing our contact center operations through real-time analytics and workforce management strategies. Develop and implement real-time monitoring strategies ...
Senior Financial Planning & Analysis Analyst
PAPER is looking for a highly-motivated, energetic Senior Financial Planning & Analysis (FP&A) Analyst to join our team. Build and maintain the financial planning and reporting models within Pigment, the financial planning software for Paper. Serve as finance business partner to department l...
Senior Financial Planning & Analysis Analyst (Remote)
Please make an application promptly if you are a good match for this role due to high levels of interest.Why Consider This Job Opportunity.Salary up to $132,400 annually.Opportunity for career advancement and growth within the organization.Competitive compensation package.Collaborative and supportiv...
Senior Analyst, Financial Planning, Budgeting, and Analysis
The Division of Finance at Stevens Institute of Technology invites applications for a Senior Analyst to join the Financial Planning, Budgeting, and Analysis (FPB&A) Group, reporting to the Manager of FPB&A. The Senior Analyst will work closely with colleagues across the institution to understand the...
Senior Forecasting / Planning Analyst
Senior Forecasting & Planning Analyst TruVolt Brands is looking for a Senior Forecasting & Planning Analyst to join its dynamic and growing team of top professionals that manufacture and sell DTC and B2B, state-of-the art home, garden and landscaping equipment. We are looking for a super sma...
Senior Analyst, Workforce Management
We are seeking a highly skilled Senior RTA Analyst – WFM to join our Seller Support WFM team. Proven experience in contact center management with at least 3-5 years in a senior or leadership role focused on real-time analytics and workforce management. Strong understanding of contact center operatio...
Workforce Management Analyst
Utilize specialized software tools to manage and forecast staffing levels for multiple lines of business (NICE IEX/InContact, Five9, Genesys, Verint, Excel models, etc.Provide operational and maintenance support of the WFM tool....
Registered Nurse (RN) - Manager, Program Manager - $98K-131K per year
VNS Health is seeking a Registered Nurse (RN) Manager, Program Manager for a nursing job in West New York, New Jersey. Posted job title: Specialized Products And Program Manager. Manages the day-to-day activities of one or more of the Population Health specialized programs or products. Supervises th...
Senior Financial Analyst
Responsible for executing the accounting and controlling functions for a region of Veolia North America’s Municipal portfolio of business in conjunction with management in order to provide professional financial support, expertise and guidance to internal clients including financial management, oper...
Senior Financial Analyst, Clinical Franchise Pricing (Hybrid)
The Pricing Strategy team has an opportunity available for a Senior Financial Analyst (“SFA”) – Clinical Solutions and Advanced Diagnostics Pricing at our corporate headquarters in Secaucus, NJ. The SFA role leverages internal systems and models to develop financial forecasts that lead to actionable...