Receptionist

Position Summary

Receptionists greet clients, vendors and visitors and direct them to the appropriate parties and locations.

Shift : 10 am - 6 pm

Essential Duties and Responsibilities

• Typical responsibilities include, but are not limited to, the following :
• Receive, greet and direct visitors to offices and meeting rooms
• Meet and greet visitors and announce them to appropriate individual or direct them to the appropriate conference room
• Follow up with appropriate individuals if visitors are kept waiting in Reception area
• Advise Security of any unauthorized persons on the floor
• Check coffee table and discard old newspapers left behind by visitors
• Clean finger prints from glass doors when necessary
• Answer telephone calls that come in on the main number of the Firm and transfer the caller to the appropriate person or department, when necessary
• Take Conference Room reservations and provide confirmations
• Secure appropriate approvals for meetings that are personal or charged to other general charges and are not Firm sponsored events.
• Input reservations for all regularly scheduled meetings.
• Work with service departments on meeting rooms that have specific service orders requiring special handling or attention.
• Check conference room usage and report discrepancies and problems.
• Take Teleconference Bridge Reservations and maintain a manual log of all reservations taken.
• Complete assignments as requested (stuff envelopes, telephone follow-up calls, etc.)
• Responsible for reporting housekeeping issues to appropriate parties, as it relates to the reception area i.e. light bulbs requiring replacement, flowers wilting, spills on floor / carpet etc.
• Cover Ground Floor reception desk as back-up and provide visitors with passes direct them to their destination and announce their arrival as required

Qualifications / Position Requirements

• Exceptional customer service skills
• Ability to manage a varied workload and meet deadlines
• Must be punctual and reliable
• Proficient in MS Word, Excel, PowerPoint, Outlook and other applications as needed
• Strong interpersonal skills
• Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
• Excellent written and verbal communication skills
• Ability to proofread typed material for typographical, spelling and grammatical errors
• Ensure confidentiality of all the Firm’s and clients documentation and information

Education and / or Experience

• Minimum of two years of college education
• Previous office experience (approximately 3-5 years)

Compensation

The expected base salary for this position ranges from $45,000.00 - $55,000.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained.

Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.