Cashier - Customer Service

As the team at Zaxby's expands, we're saving a seat for you!

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work!

Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.

Why work at Zax?

FREE Meals On Shift & 50% Off Meals Off Shift

Flexible Schedule

Early Access to Pay

Paid Training

Opportunities to Advance

Benefits

Recognition Program

Employee Referral Program

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Employer Paid Life Insurance

401(k) With Employer Match (additional eligibility requirements)

Duties and Responsibilities

The individual in this position is expected to engage in the following work-related activities which may occur inside or outside the restaurant :

Complete all training requirements including :

Zaxby's Front of House Development Plan

Hands-on stations training

Any additional training required by Zax LLC

Provide friendly, enthusiastic service for all guests

Promptly greet guests as they enter and thank them as they leave

Maintain awareness of current promotions

Explain menu items, answer questions, and suggest additional items

Enthusiastically represent the Zaxby's brand

Accurately complete orders and guest transactions

Enter guest orders accurately into the point of sale system

Accept payments, operate cash registers, and maintain receipts

Handle cash payments, count and verify tills, and record totals appropriately

Maintain a clean, safe, welcoming environment

Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior

Maintain equipment and inform management of maintenance needs

Stock paper goods, condiments, serveware, and beverages

Keep work areas clean and organized

Prepare menu items according to company standards and in a safe and sanitary manner

Prepare beverages, sauces, produce, and other items

Ensure food and beverages are handled according to safety regulations and guidelines

Accurately complete, package, and present guest orders

Assist with kitchen and back of house tasks as assigned

Other responsibilities

Complete all tasks with a sense of urgency, in a timely manner

Work safely and follow all safety guidelines and procedures

Other duties as assigned

Job Qualifications

The following requirements must be met in order to qualify for this position.

Must be 16 years of age or older

Ability to work 32 to 40 hours per week

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.

Sit, stand, and walk continuously

Occasionally stoop, bend, crouch, or climb, including the use of ladders

Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead

Continuous use of hands and wrists for grasping and fine manipulation

Communicate proficiently through speech, reading, and writing

Maintain effective audio-visual perception and judgement to observe and respond to the environment

Work in an indoor or outdoor environment that features hot and cold temperature variations and exposure to food and outdoor allergens

Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment