AOC Network Administrator II

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Overview

MicroTech is seeking an Air Operations Command (AOC) Network Administrator Level II for the Combined Air Operations Center (CAOC) at Shaw Air Force Base in Sumter, SC. The CAOC team provides installation, operation, maintenance, administration, and management of AOC Weapons System network infrastructure, datalinks, and systems to ensure services are operational and available with minimal interruption. This includes switches, routers, encryption devices, cabling, and other equipment supporting connectivity for 609 ACOMS and 609 EACOMS.

Responsibilities

• Provide Tier 2 technical support (diagnosis, analysis, troubleshooting, and resolution for complex network, client, and end-user connectivity issues escalated by Tier 1 support);
• Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals);
• Update and patch network equipment, firmware, and software to ensure cybersecurity compliance;
• Operate and maintain access control systems; manage MAC address authentication;
• Administer network accounts and access;
• Operate and maintain network monitoring tools; detect, analyze, and resolve network issues;
• Monitor network performance, utilization, and capacity; report vulnerabilities to technical representatives;
• Evaluate infrastructure, research technologies, and recommend hardware / software upgrades for end-of-life products.

Qualifications

General Information

MicroTech is an award-winning SDVOSB providing IT and communications services, known for quality and customer-focused solutions. We hold ISO 9001 : 2015, ISO 20000, and ITIL certifications.

Benefits

MicroTech is an Equal Opportunity employer, committed to diversity and inclusion.

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