Solutions Consultant

Solutions Consultant

Are you passionate about new technology and digital applications as well as helping customers succeed? Do you want to be part of a fast-growing organization that already counts many leading brands as customers?

We are looking for a Pre-sales Solutions Consultant / Sales Engineer who wants to leverage their expertise in digital quality to help customers bring higher quality digital innovations to market.

In this role you will be responsible for providing technical / functional support to prospective clients and customers through both online and in-person sales efforts.

Acting as a digital solutions expert for enterprise sales you will :

Define compelling business cases for proposed Applause solutions

Define and gain buy-in for customer’s desired future state

Configure winnable solutions from Applause’s solution portfolio

Develop high level implementation roadmaps of the overall solution

Provide / Gather all inputs needed to estimate solution costs and identify risks

Identify measurable outcomes to prove solution value and secure customer renewals

Develop and deliver high-quality Applause presentations and demonstrations,

Present and articulate benefits of Applause in the wild digital solutions,

Develop thought leadership perspectives to help our customers adopt best practices

Responsibilities

Operate as a digital quality spokesperson, promote the sales effort by helping customers identify opportunities to optimize aspects of quality in their software development life cycle (SDLC)

Act as the Digital Quality lead, controlling the voice and message of interactions with customer technical teams executing a highly consultative selling process

Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Applause Digital Strategy

Passionately evangelize Applause solutions with consideration with clients current approaches, and develop digestible paths and set them on their Applause journey

Conduct detailed discovery and scoping that leads to the formulation of Applause Testing Programs

Work closely with sales to review requirements and develop value-focused proposals

Credibly articulate the approach, benefits, and value of integrating Applause’s professional QA community into a customer’s SDLC process

Actively partner with sales to create and submit winning RFPs, solution proposals and executable SOWs

Conduct thoughtful handoffs with the project delivery team to effectively communicate confirmed client requirements, value drivers, and the solution components to ensure long-term client success

Qualifications

8+ years working in a fast moving pre-sales / solution architecture organization, engaging regularly with Managers, Directors, VP and C-Level personnel both internally and externally

Demonstrated strengths as an innovative problem solver and compelling story teller working with clients who are global, fast-moving enterprise organizations

Ability to quickly assess client products and development processes to build knowledge and determine quality needs

Excellent written and verbal communication skills are required, with desired proficiency using common systems like MSFT Office, Salesforce, and collaboration & BI tools

Professional services / delivery experience desired

Experience with at least one of the following areas : Functional QA, Payments, UX, Accessibility / Inclusive Design, Automation, or Localization

Experience with value selling or challenger selling

Vertical specialization in key industries like Retail, B2B Software, Travel & Transportation, Financial Services, Telco Media & Entertainment, etc. is a plus

Self-motivated competitor with an energetic, can-do attitude

What Makes Applause a Great Place to Work

Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation.

Our expertise continues to help leading brands deliver quality digital products to their customers. Utilizing the skills of 1.

5+ million testers in more than 200 countries and territories, Applause helps the world’s leading brands to deliver quality digital products and experiences to their customers on a global scale.

With insightful, actionable testing results that can directly inform go / no go release decisions, we enable our customers to release digital products and experiences better, faster and with confidence.

At Applause, living our core values - In it Together, Be Accountable, Create Value for Our Customers, Celebrate Authenticity, and Crush Your Goals - informs our choices as individuals, as teammates and in our everyday interactions with customers.

Our values help to keep us on track to deliver the best outcomes, and to be the very best team we can. Embracing a culture of respect, authenticity and inclusion, we value and celebrate diversity.

Together as one Applause Nation, we strive to enable professional opportunities for all employees.

Please visit to learn more about the employee experience at Applause Nation!

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment.

If you believe you require a reasonable accommodation under any of the legally protected characteristics, please click here to complete an accommodation request.

Please note Applause will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs.

Salary Range $110,000.00- $175,000.00, plus commissions

LI-EC1