Receptionist

Job Description

Job Description

Join State Farm - Kert LeBlanc as we seek a welcoming and organized Receptionist to become the front-line ambassador of our Metairie, Louisiana office.

We value a positive and inviting presence, as it is key to ensuring exceptional client and colleague experiences. In this role, you will be the cornerstone of our daily operations, tasked with greeting visitors, managing phone calls, and assisting with administrative duties.

As part of a dedicated team, you'll contribute to the smooth functioning of our office, upholding the values and high standards synonymous with State Farm.

Your role as a Receptionist is crucial, as you will set the tone for both clients and team members alike, fostering an environment that is both professional and welcoming.

If you thrive in a collaborative and dynamic environment, and are driven to provide outstanding support and service, we encourage you to apply and be part of our collective success at State Farm - Kert LeBlanc.

Benefits

Annual Base Salary Based on Experience

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Hands on Training

Responsibilities

Front Desk Management : Greet visitors warmly and manage the flow of clients in and out of the office.

Phone Handling : Answer and direct calls promptly and professionally, ensuring effective communication.

Appointment Scheduling : Coordinate and schedule appointments efficiently, maintaining an organized calendar for the office.

Record Keeping : Maintain accurate records and filing systems to support administrative processes.

Customer Service : Provide outstanding customer service by assisting clients with inquiries and ensuring they feel welcome and supported.

Administrative Support : Assist the team with various administrative tasks as needed, ensuring smooth office operations.

Mail Management : Handle incoming and outgoing mail, ensuring it is distributed to the appropriate recipients promptly.

Requirements

Experience : Proven experience as a receptionist or in a similar customer service role.

Communication Skills : Excellent verbal and written communication skills to interact effectively with clients and colleagues.

Organizational Skills : Strong organizational abilities with an eye for detail in managing schedules and documents.

Interpersonal Skills : Friendly and welcoming demeanor with a focus on customer satisfaction.

Technical Skills : Proficiency in Microsoft Office Suite and ability to learn State Farm's systems.

Problem-Solving : Ability to handle unexpected situations smoothly and efficiently.

Professionalism : A positive attitude and a professional appearance are essential.