District Manager

Job Description

WHAT’S THE JOB?

At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

As a District Manager , you will be a highly valued, primary representative for Dexterra. In this role, you will work with management team members and enabling support functions in supervising multiple account operations.

The District Manager has the primary mission of fostering client relationships and negotiating client contracts to increase new business opportunities and profitability for the Company.

District Managers foster long term relationships by delivering operational excellence to meet client and customer needs.

Key Responsibilities :

• Maintain a visible presence at the account level to foster and strengthen relationships with all clients.
• Embed client retention as a daily process through thoughtful actions and attitudes, using the Tenacity Client for Life methodology.
• Align key Dexterra contacts with like positions within the client organization to create a strategic web of influence.
• Communicate performance expectations clearly, monitor and reward performance to ensure that plans, goals, and budgets are met.
• Identify new opportunities to market and sell new products and services within existing clients or to new clients.
• Utilize the Miller Heiman sales methodology and process to enhance selling strategies and outcomes.
• Oversee the management team to ensure operational strength through quality checks and other methods.
• Facilitate regular team meetings to ensure alignment on goals and objectives, and to address any issues or concerns.
• Foster a culture of continuous improvement, encouraging innovation and efficiency in operations.
• Ensure compliance with all company policies and regulatory requirements.
• Manage budgeting and forecasting processes, ensuring financial targets are met.
• Provide leadership, development, and mentoring to management team members, enhancing their skills and career growth.

WHAT’S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Career advancement opportunities.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

Qualifications

WHO ARE WE LOOKING FOR?

• Undergraduate degree or diploma in one or more integrated facilities management services preferred
• Minimum of 5 years of management experience and directing a team in a related field
• Experience managing janitorial services required, with a preference for public sector experience in transit, municipal work, and hospitality
• Excellent communication and presentation skills, both oral and written
• Ability to lead others by demonstrating empathy, open-mindedness, and respect
• Familiar with health, safety, and environmental management systems
• Ability to travel between sites on demand, with travel required
• A clear criminal record check is mandatory for this role
4 days ago