Sr Data Analyst I

Net Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of % in the last years with over + employees globally, with over + locations in the US and global operations in countries.

We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants.

Job Title : Sr Data Analyst I

Location : Southside Industrial Way, SE, Atlanta, GA

Duration : month (Possible extension)

Pay : $ / hr on w

Shift : M-F - : pm

Responsibilities

• This position is responsible for developing and analyzing Reservations and Customer Care metrics, with a focus on Customer Care.
• Produces daily, weekly and monthly operational reports for Reservation Sales and Customer Care, explaining variances to plan, forecast, and prior year and makes recommendations to senior leaders to enhance operational performance.
• Implements solutions to streamline and automate reporting processes, including building and manipulating datasets, SQL programming using SAS, and utilizing data visualization and business intelligence tools.
• Uses SAS, Hyperion, Excel and other standard reporting tools to create reports sent to various business partners throughout the Reservations and Customer Care division.
• Performs ad-hoc data analysis in support of the field and senior leadership.
• Develops and monitors goals for Reservations and Customer Care by individual lines of business, queues, and individual specialists, and makes recommendations for changes to ensure efficiency, cost savings, and improve customer satisfaction.

Practices safety conscious behaviors in all operational processes and procedure.

Qualification

• Bachelor's degree in engineering, computer science, management, finance, or equivalent work experience required along with a minimum of - years of related technical and / or data analysis experience.
• Candidate must possess strong technical skills, with a strong emphasis on Excel, SQL, creating datasets, database querying and report development tools (SAS, Tableau, Hyperion, etc.).
• SAS programming or similar programming skills strongly preferred.
• Must have strong organizational, communication (both oral and written), time management, and analytical skills along with the ability to develop effective relationships.
• Should have demonstrated initiative and work well in a team environment.
• Must be able to work with highly confidential information, moderate supervision and should be able to work under strict deadlines and on multiple projects concurrently.
• Candidate must be performing satisfactorily in present position.
• Needs to understand Analyst and Finance side of things
• Have Finance background - understand accounting - debit & credit - financial piece and data behind it
• Work with Delta product line team, understand inventory - data and cash piece

Education :

Degree not required, but prefer Data Analytic or Finance

Why work with us - At NetSource, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value.

We want you to fit in with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment;

but we also want you to stand out with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark.

We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management, and beyond.