Job Description
Job Description
We are looking for CSR to join our team in Bethlehem, PA
Shift Times : Both shifts are 7 : 00 am to 7 : 00 pm
- A Shift Schedule : Alternates weekly between Sunday-Wednesday (48 hours) and Sunday-Tuesday (36 hours).
- C Shift Schedule : Alternates weekly between Thursday-Saturday (36 hours) and Wednesday-Saturday (48 hours).
Enter a high volume of incoming orders into the SAP system accurately and promptly
Follow orders through the system from the time of order entry through invoicing
Manage and determine the appropriate method of order entry and shipment for accuracy and customer satisfaction
Provide accurate and timely communication, including written correspondence, telephone, and electronic exchange to all
customers (internal and external)
Negotiate with Planning and Distribution for product availability and, if necessary, expedite shipments and coordinate back orders
Takes responsibility for errors and initiates actions to prevent reoccurrence
Establish and maintain productive working relationships with customers, co-packers, and all internal departments
Investigate customer complaints regarding services, billings, and issues, resulting in the appropriate resolution and corrective
action
Utilize all available data sources to implement the most efficient and cost-effective logistical process for delivery of product to
external customers
Customer Service Representative
The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. GFL Environmental is looking for a Custome...
Bilingual Claims Customer Service Representative - Allentown, PA
Bilingual Claims Customer Service Representative. As a member of the Customer Service Center Call Center Team, ensure efficient and timely. Provide accurate and timely resolution to claims customer service inquiries. Previous inbound telephonic customer service experience in a call center environmen...
Customer Service Representative
Reference #: R247668 Customer Service RepresentativePay from $22 to $27 per hour - That's up to $56,000 - $70,000 per year with bonuses!Pennsylvania Branch 700 Uline Way, Allentown, PA 18106Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order detail...
Customer Service Representative
Customer Service Representative. May seek assistance with complex customer services issues. ...
Senior Customer Service Representative
In the role of Senior Customer Service Representative, you will be responsible for answering inbound calls from policyholders and their representatives that have questions regarding an existing Long Term Care policy. Excel at customer service (minimum 1 year experience, preferably in a call-center e...
Customer Service Representative
The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints i...
Remote Customer Service Representative
As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. Remote Customer Service Representative. It's truly an exciting time to be a part of GetInsured! We are hiring Remote Cu...
Customer Service And Sales Support Representative
We are seeking passionate individuals to join us in providing top-notch coverage and exceptional service. Are you willing to work your tail off for a full year and hustle for a couple more? ➡ Are you willing to invest in yourself and your business? ➡ Are you able to work hard even when...
Customer Service Representative Fueler/Washer
Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and as...
Remote Customer Service Representative - Intuit
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...