Will be responsible for below activities.
- Participate in requirements analysis, review design specifications including high- level and low-level architecture design.
- Review User requirements in detail to ensure requirements are clear.
- Facilitate successful release of system enhancements and new functionalities from Development to Production.
- Support project management, release management and knowledge management.
- Manage and execute sustaining enhancement projects and production issues to ensure customer satisfaction and success.
- Provide timely updates and elevate critical risks to Senior management.
- Facilitate project related testing, rollouts and validate user expectations are met during testing.
- Create templates for UAT best practices and gather and incorporate lessons learned to improve test planning and execution for future releases.
- Conduct trainings on operational tools and processes with internal and external partners.
- Manage deployment, cutover and readiness activities.
- Develop test plans, test cases, test scripts and create test data for running UAT Tests.
- Perform execution of detailed test plans to verify software functionality and adherence to business requirements.
- Create and maintain test reports and perform project status reporting, defect tracking and risk assessments.
- Co-ordinate with project managers, business analysts, development teams, operation teams and production support teams to deliver a solid platform for Business Users to conduct UAT.
- Lead cross-functional and cross-organizational teams to test, build and roll-out innovative technology and business process solutions.
- Create release process documentation to minimize customer impact during system and process changes.
- Manage end-to-end UAT activities including UAT Management, Team co-ordination and communication.
- Co-ordinate Smoke testing prior to running the UAT and co-ordinate Sanity testing post running the UAT to ensure system stability.
- Facilitate triage calls and drive issues to resolution with Business Users to get closure on UAT issues.
- Create and maintain overall knowledge repository for the Team for both system and process changes.
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