Solution Owner for IT Applications
VirtualVocationsEverett, Washington, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Solution Owner for Customer Support IT Applications.
Key Responsibilities
Act as the primary IT liaison for Customer Support, identifying and shaping new business initiatives
Collaborate with Technical Architects to explore solution options and ensure compliance with IT standards
Maintain solution ownership from requirements through validation, user testing, and project implementation
Required Qualifications
Minimum 3 years in IT business analysis, solution management, or product ownership supporting Customer Support or CRM applications
Demonstrated ability to turn complex support challenges into effective technology solutions
Familiarity with support system architectures
Experience collaborating with cross-functional technical and support teams
Salesforce Admin certification and Agentforce certification preferred
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Solution Owner • Everett, Washington, United States
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