Senior Product Engineer - Platform Software

Description

As a member of the Platform Product Engineering team, you will be a key team player responsible for solving escalated platform issues from both customers and field application engineers, and assist with improving the deployment and integration of ASML Brion software in customer environments.

You will perform research for optimum solutions that can be transparent to customers during a product update or migration, and provide generic or custom solutions that fit within the customer automation flow.

As part of a team that shapes the future, you will be responsible for training field application engineers as well as customers, if required, on any software updates or new applications.

You will also assist in drafting technical documents, best practices, release notes, knowledge articles, and technical procedures that all constitute part of our knowledge transfer to customers.

The Product Engineering position is both customer oriented and product oriented.

• Customer orientedExecute and manage beta engagements, demos, and evaluations prior to releaseProvide new feature proof data based on marketing requirementsIdentify / validate use cases and communicate key learning to product team from customer engagementsProvide 2nd line of pre- and post-sale customer support
• Product orientedDefine product features and usage requirements based on marketing requirements and customer interactionPerform or assist feasibility studiesSupport R&D on new feature development and SQA on testingWrite and perform acceptance tests for newly developed features for each software releaseDevelop solution-oriented applications (scripts, integration flows, etc.

Develop knowledge transfer material and training support : best practice documents, training materials, and application notesProvide training to field application engineers, customers, and internal users

Education

PhD, Master’s (MS) or Bachelor's degree in Computer Science or Engineering

Experience and Technical Background

• 0-2 years of experience in the field of Electronic Design Automation as a user or a developer
• Experience with high performance computing architecture and compute resource management
• Knowledge of shell scripting and one or more of the following programming languages : Python, Perl
• Capable to author clear documentation and easy-to-follow procedures

Personal skills

• Ability to work independently and also effectively as a member of a team
• Strong verbal and written communication skills
• Strong problem solving skills and innovative thinking

EOE AA M / F / Veteran / Disability

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.

We recognize that diversity and inclusion is a driving force in the success of our company.

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