We are seeking a Customer Service Representative to join our team!
Why you should join Planet Fitness :
- Great growth opportunities - we are a dynamic and growing company
- Set Schedule
- Medical, Dental and Vision insurance benefits (Full Time positions only)
- Employee Referral Bonus Program
- Following 120 days of active employment, you will be eligible for a .50 cent increase.
- This position has a $1 / hour premium added to any hours worked 6 : 00 PM-6 : 00 AM.
- FREE Black Card Membership
- 401(k) with generous employer match
- Profit sharing program!
- A sparkling clean work environment (where we all pitch in to keep the club pristine!)
- Contribute to changing people's lives every day by helping us create a healthier Planet
- Work hard play hard with an amazing group of talented, dynamic team members
- Employee Assistance Program (EAP)
As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Some of your responsibilities will include :
- The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
- Answer phones in a friendly manner and assist callers with a variety of questions.
- The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications and Physical Demands :
- Must be 18 years of age or older.
- Punctuality and reliability is a must.
- Customer service experience preferred.
- Continual standing and walking during your shift.
- Continual talking to members and potential members in person and on the phone during your shift.
- Must be able to lift 45 pounds.
Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities.
It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong.
It means encouraging professional growth and development. It means making true, lasting connections with you co-workers.
It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative.
It means being part of a brand that you can be proud of!
Equal Opportunity Employer
Overnight Customer Service Representative
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!. Customer Service Representative at one of our Dearborn Locations. The customer service representative will check in members, p...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - WFH
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative - State Farm Agent Team Member
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might ju...
Customer Service Representative - TurboTax (Remote)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
(CSR) Customer Service Representative - Bilingual is a Plus!
We are seeking a (CSR) Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Handle customer inquiries and complaints. Provide information about the products and services....
Customer Service Representative- CSR- Hiring Now!
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative - UniFirst
You'll receive on-the-job training, robust online training modules through our Service Certificate Program – Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center. UniFirst is seeking adedicatedCustomer Service Representative to join our team. Yo...
Customer Service Representative
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...