Systems Administrator - LLJP00001451

Job Title : Systems Administrator

Job Location : Lexington, MA, 02421 Remote

Onsite Requirements :

• Windows
• Mac (JAMF and Apple iOS)
• NIST

Job Description :

Responsibilities include but not limited to :

• Build, test, and deploy software update packages to the Laboratory's Microsoft Windows and Apple Macintosh enterprise platform.
• Apply customizations to deployed applications to enable settings for it to comply with Laboratory security stance.
• Ensure solutions meet Laboratory security and compliance requirements requiring knowledge / experience with security standards including NIST-800-171
• Outstanding communication skills including written, verbal with focus on ability to synthesize technical content for delivery to non-technical staff / executives.
• Perform troubleshooting of application install / update issues.
• Demonstrate fundamentals of emotional intelligence including empathy, active listening, accountability and building professional networks across different functional teams
• Create system administration efficiencies including automating / scripting tasks, vulnerability, and patch management as appropriate.
• Create metrics on package creation and distribution as necessary.
• Participate in system administration where applicable and provide tier 3 support for incident and solution management.
• Embrace creative thinking and technical change as part of researching planned changes to Lab identity environment and work to introduce new updates and features while maintaining the Lab's security best practices and data protections.
• An ability to work autonomously with appropriate guidance and report on progress at regular intervals.
• Critical thinking and analytical approach towards problem solving and ability to triage issues to ensure a timely return-to-service for customers.
• Understanding of project management fundamentals and experience working as part of a team within projects

Must Have :

• Strong knowledge of Windows Desktop (11)
• Experience with security compliance and best practices especially centered around NIST 800-171 / 800-53
• Knowledge of key scripting technologies include PowerShell, Batch, and Python
• Knowledge of project management and ITSM fundamentals
• Knowledge of Apple Macintosh
• BigFix HCL
• JAMF
• MacOS
• Excellent verbal and written communication skills
• Strong interpersonal skills, organizational and time management skills
• Bachelor's degree in computer science or applicable field, or five years of equivalent relevant work experience

Nice to Have :

Experience with Apple iOS platforms is a plus.

Qualification

Assessment

Must Have

Degree Level

Bachelor's Degree

Experience

IT Service Management (ITSM)

5 years

Regression Testing

5 years

Software Deployment

5 years

Programming

Scripting Languages : Perl, Python, Shell Scripting, PowerShell.

5 years

Security

NIST 800-171

5 years

Soft Skills

Detail-oriented

Excellent Problem Solving

Good Judgment in Allocating Time to Multiple Projects

Strong customer service skills and communication

Strong Verbal and Written Communication

Systems

BigFix HCL

5 years

JAMF

5 years

MacOS

5 years

Windows 11

5 years

Nice to Have

Systems

Apple iOS platforms

0 years

This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role.

Due to the nature of the work, a United States Government Clearance is required to be eligible for the position.