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Business Analyst

Sophos IT Services
San Francisco, California, US
$67K-$74K a year
Full-time

Job Brief

Ensure all your application information is up to date and in order before applying for this opportunity.

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.

Job Responsibilities

  • Define configuration specifications and business analysis requirements
  • Perform quality assurance
  • Define reporting and alerting requirements
  • Own and develop relationship with partners, working with them to optimize and enhance our integration
  • Help design, document and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations to product team
  • Communicate key insights and findings to product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Job Skills

  • Previous experience in Business / Systems Analysis or Quality Assurance
  • A degree in IT / Computer Science
  • Proven experience in eliciting requirements and testing
  • Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Solid experience in writing SQL queries
  • Basic knowledge in generating process documentation
  • Strong written and verbal communication skills including technical writing skills

Tools Required For Remote Work

  • Phone
  • Computer
  • Internet access
  • 2TB hard drive

Benefits

  • Work From Home
  • Training & Development
  • Stock Option Plan
  • Family Leave (Maternity, Paternity)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Health Care Plan (Medical, Dental & Vision)

Salary

$67,000-$74,000 per year

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10 hours ago
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