Harbor Light Administrator

Job Title : Harbor Light Administrator

FLSA Status : Full Time - exempt

Reports to : DMSS Director

Schedule : FT / E, TBD

Supervises : All Harbor Light Staff

Start Date : TBD

Rate of Pay : $77,000-$79,000 / year

Closing Date : 4 / 9 / 24

Benefits : Standard; Full-Time, Exempt employees are eligible for but not limited to the following :

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function :

The Harbor Light Administrator is responsible for the oversight of the Men's Relapse Prevention Program, Veteran's Transitional Housing Program and the development and implementation of a Prison Release Program.

All programs are physically located at the Harbor Light Center. The administrator is responsible for the oversight of programming and facility operations, ensuring cohesion and support for all residents, staff, interns and volunteers.

This position is responsible for administrative functions such as hiring, budget management, human resources, and facility management.

This position is critical in uniting all staff from the milieu of services and creating and maintaining a positive healthy environment for both staff and residents.

Duties and Responsibilities :

Key Result Areas :

• Program - Ensure programs are developed in such a way to meet all identified objectives and outcomes; ensure compliance of services in a recovery, re-entry, or transitional living program in adherence to state licensing, contracts, VA regulations and agency policy.
• Client - Provide leadership in the care and wellbeing of clients to the program
• Personnel - Facilitate the growth of program staff and provide quality human resources in hiring, termination, and professional performance.
• Inter-agency collaboration- Effectively works with multi-system community partners, including hospitals, Department of Corrections, mental health providers, Veterans service providers and detox centers.
• Professionalism - Demonstrate high professional leadership and ethical standards, and have an approach of being empathetic, respectful, and motivational.

Primary Responsibilities :

Center Leadership

Oversee and inform continuity of services- identify needs, develop or revise and implement changes or new services; ensure customer service and high-quality customer experience;

maintain high level of staff morale.

• Work with Program Managers and Supervisors to review, revise and implement facility and program policies & procedures.
• Regularly audit Harbor Light financials, personnel records, performance-based contract obligations and coordinate clinical record audits and other records or procedures to ensure adherence with licensing, funding requirements and that resources are used effectively and efficiently.
• Conduct scheduled program evaluations and adjust policies, procedures, program outcomes and objectives based on findings.
• Prepare annual budget and needed revisions for the center and present to headquarters leadership : maintain fiscal responsibility for the center.
• Monitor all admissions, assessments, and discharges according to policies and procedures.
• Ensure residency occupancy is maximized at all times, with a minimum 85% occupancy goal.
• Ensure facility alignment with The Salvation Army's National Social Service Standards.
• Lead the Harbor Light management team, facilitate weekly staff meetings and other meetings as needed. Participate in the Denver Metro Social Services Programs Leadership Team.

Represent The Salvation Army and the Harbor Light program at community meetings as needed.

• Ensure accountability for the Reentry and Relapse Prevention Program Managers and Clinical Team in their provision of direct program services to residents of the Harbor Light Center.
• Present and gain approval (from DMSSD) of all curriculum and class topics for the program on an on-going basis, as developed by the Program Managers;

develop schedules and robust programming for integration of clinical, reentry, life skills classes and groups.

• Be familiar with and enforce program rules, neighborhood agreements and funding contracts related to the program; address and document all facility related and escalated program grievances and incidents per protocol and in a timely manner.
• Work with Denver Metro Social Services Director and Divisional Grant Writer to prepare grant proposals, understand grant requirements and outcome reporting as well as maintaining accurate reporting to VA, Department of Corrections, and other eligible funding sources.
• Facilitate excellent communications and working relationships with the VA administration, Department of Corrections, other agencies, donors, and resources;

provide community education about Harbor Light, re-entry, substance abuse, and co-occurring disorders.

• Maintain client confidentiality and high ethical and professional standards.
• Exemplify excellent communication skills (verbal and written) with team, clients and partners.
• Be willing to adhere to all The Salvation Army policies and procedures as well as adhere to The Salvation Army's holistic approach in services.

Facility Operations

Ensures the safety and cleanliness of the Harbor Light Center, including the coordination of building maintenance and repairs.

Collect repair and contractor bids; coordinate work as needed with Divisional Property Director or DMSSD

• Manages all facility billings, invoices, and purchases. Follows all center and TSA financial procedures and maintains meticulous records of all transactions.
• Responsible for compiling and assembling reports and data.

Personnel

• Provide administrative and human relations management for all facility staff; ensure and monitor staff onboarding, orientation, and training schedules.
• Provide performance evaluations and regular supervision meetings for supervised staff.
• Plan, develop, resource or conduct in-service trainings to maintain and improve staff capacities.
• Ensure all clients are provided services that are of high quality and meet best practice standards for residential based recovery and transitional housing programming.
• Performs other duties as required.

Qualification and Education Requirements :

• Heart and passion for The Salvation Army's mission. Natural ability to reflect and model the high standards of The Salvation Army as one of the world's most distinguished human services charitable organizations
• MBA, MSW, masters in non-profit management or similar degree, required. BS in a Business or Management field with at least 6 years' experience in program management may be accepted in liu of a master's degree.
• 2 years post-graduate professional social service experience, required
• Minimum 3 years supervisory experience, required.
• Minimum 2 years' experience in program management or oversight, required.
• Demonstrated experience in hiring, supervising, training, motivating, and evaluating staff, required.
• At least three years professional experience with at least one of the following populations in the required : homeless, veterans, economically disadvantaged and culturally diverse populations.
• Minimum 1 year experience fiscal management of budgets greater than $400,000, preferred
• Experience in person centered reentry programming, preferred.
• Counseling Licensed Addictions Councilor (LAC) or LCSW, preferred
• Experience in non-profit setting, preferred
• At least three years professional experience with at least one of the following populations in the required : homeless, veterans, economically disadvantaged and culturally diverse populations.
• Knowledge of substance abuse and co-occurring disorders (COD) with experience in screening, assessment, diagnosis, and treatment of co-occurring disorders, preferred.
• Experience and comfort with using electronic health records, databases, email, and office software programs, required.
• Experience with contracts and grant management, preferred.
• Be supportive of The Salvation Army's mission. Ability to reflect and model the high standards of our organization as one of the world's most distinguished human services

charitable organizations.

Knowledge, Skills and Abilities Required :

Strong commitment to The Salvation Army's mission

Must be familiar with cognitive behavioral therapies and social learning approaches or open to incorporating these approaches into professional practice.

Experience in assessing and developing strategic plans and program evaluation / monitoring.

Experience with program start-up, development, and design.

Must have and be able to model crisis intervention and de-escalation skills

Ability to prepare grant proposals, understand grant requirements and outcome reporting as well as maintaining accurate reporting to VA and other eligible funding requirements, preferred

Maturity and professionalism, committed to conveying a welcoming, empathic, hopeful attitude towards people with co-occurring conditions and supports a philosophy of dual recovery.

Engages and welcomes people in ways that convey respect for diversity in a culturally appropriate way. Demonstrates high professional / ethical standards and works well with others as part of the treatment team.

Has a therapeutic and trauma informed approach of being empathetic, respectful, and motivational, while encouraging clients to take responsibility for their lives.

Must hold a valid Colorado driver's license and be able to show proof of insurance

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)