Director, Retail Partnerships

POSITION DETAILS

Have you got what it takes to succeed The following information should be read carefully by all candidates.

• Title : Director, Key Accounts
• Location : New York City (Hybrid : Tuesdays - Thursdays in office) or San Francisco (Remote)
• Reporting to : Executive Director, Brand Operations
• Type : Full-time

OVERVIEW

Then I Met You, a leading innovator in the skincare industry, is seeking a Key Accounts Director with profound expertise in the beauty sector and a strong background in managing relationships with major retailers like Sephora and Ulta.

This role requires a strategic visionary who can expand our market reach, strengthen existing relationships, and drive significant business growth through insightful, data-driven strategies.

KEY RESPONSIBILITIES

• Develop and execute business strategies that align with company goals and enhance our presence in key global markets, particularly through partnerships with Sephora and other key accounts.
• Cultivate and maintain strong relationships with major retailers in global markets; meet with retail partners regularly to plan and execute mutually beneficial initiatives that drive brand visibility and sales.
• Achieve sales targets and profitability goals; regularly assess performance against goals and communicate to senior leadership.
• Prepare detailed reports and presentations for senior leadership, outlining business development strategies, financial achievements, and ROI.
• Provide weekly and monthly reports detailing sell-through, rankings, productivity, and competitive analysis, leveraging this data for business forecasting.
• Lead negotiations and manage contracts with retail partners, ensuring terms that are advantageous and sustainable for Then I Met You.
• Identify, develop, and negotiate new sales opportunities including retailer marketing activations, space, and location.
• Manage promotional calendar across accounts, including sampling and gift with purchase initiatives, ensuring adequate inventory levels to support.
• Regularly assess current state of accounts, including inventory management and sales performance for all sellable and promotional merchandise;

partner with planners as needed to rectify accordingly.

• Analyze and understand market trends, consumer insights, competitive landscape, and products / packaging / pricing to identify new business opportunities and areas for growth.
• Collaborate with cross-functional teams including marketing, product development, and operations to ensure cohesive brand representation and operational excellence at retail locations.
• Partner with Supply Chain to ensure optimal stock levels are maintained, matching supply with demand forecasts.
• Partner with Marketing on planogram updates and product assortment needed to win.
• Create and manage Market decks to include timing by region and unique retailer activations.
• Some light travel required to meet with retailer partners and attend industry events, enhancing brand recognition and networking with potential partners.

QUALIFICATIONS

• Proven track record of successful business development, preferably within the skincare sector, and specifically with significant achievements related to Sephora (Sephora experience required) .
• Minimum of 10 years in business development or related roles, with at least 5 years in a management position within the beauty industry.
• Strong negotiation skills, with a history of securing favorable agreements with large retail chains, including commercial terms, pricing, space, distribution, promotional activities, retailer support.
• Excellent analytical and strategic thinking skills, capable of interpreting complex market data to make informed decisions.
• Strategic thinker with the capacity to create and articulate innovative growth strategies.
• Deep understanding of retailer dynamics, competition, and market details to identify where to play and how to win; identify white space opportunities and competitive threats.
• Persuasive communicator with outstanding project management and presentation skills.
• Results-oriented with a proactive approach and commitment to accountability.
• Dynamic leadership qualities, capable of thinking creatively and thriving in a fast-paced environment.
• Experience scaling a small brand preferred.
• Passionate about the beauty and skincare industry, with a hands-on, can-do attitude.
• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.

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