Description :
The operations specialist will be handling all data entry for resident information regarding the new increase in utilities for the city of los angeles.
They will be training downtown LA for 2 weeks and then will be remote. They will be provide equipment and all data entry will be done in excel and googlesheets.
The City of Los Angeles
city) is in the process of mailing out about 1 million information cards to
the city residence regarding the planed sewer rate adjustment.
The city is expecting
the public to call if they have questions or need more information on the
planned rate adjustment.
The role of the Operations
Specialist is to answer the calls from the public and provide them with
additional information and answer their questions.
After each call, the Operation
Specialist will document the caller information and their question in a format
to be provided by the city, such as google or excel spreadsheet.
All calls will be
received and answered on-line. The call documentation will also be done online.
The City will train the
specilaists for a duration of about 2 weeks on how to log-in to the system, how
to answer the call, answers to all potential questions, and when to escalate to
a supervisor.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
With offices across the ., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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