Job Description
Job Description
SUMMARY
The Licensed Clinical Social Worker's provides psycho-social support to Behavioral Health patients, to facilitate coordination of social services to compliment patient care, and to support the medical team in clarification of the goals of care and the plan of care.
In addition to ensuring excellent patient care services, the Behavioral Health Social Worker will coordinate educational and outreach services, participate in quality improvement initiatives, and promote collaboration with other hospital / clinic departments and with outpatient and community services, including service as a liaison with county mental health resources and insurance affiliated case managers to ensure optimized care coordination and resource allocation to meet patient needs throughout the continuum of care.
ESSENTIAL DUTIES AND RESPONSIBILITIES Includes but not limited to the following :
- Demonstrates the ability to diagnose and treat common mental health problems and emotional difficulties, including anxiety disorders and depression, impact of trauma, medical illness or loss.
- Demonstrates the ability to provide individual therapy, group psychotherapy, psychoeducation, psychosocial assessment, and crisis intervention.
- Participates in group consultations and trainings.
- Collaborates with health professional from other clinics.
- Complies with clinic standards for timely submission, accuracy and completeness of documentation in the EMR and collects all require statistical data.
- Supports and maintains a culture of safety and quality.
- Attends department, hospital and community in-services related to the field of practice.
- Participates in quality improvement activities and program planning for the clinic, hospital and service lines.
- Assesses and documents patient and / or family psychosocial issues.
- Treats patients and family with respect and dignity. Maintains appropriate patient satisfaction scores.
- Works closely with all members of the healthcare team in development of the Plan of Treatment, including discharge plans, based on the psychosocial assessment and accepted social work interventions.
- Develops and maintains thorough knowledge of referral resources throughout the service area Maintains up to date knowledge of Medicare, Medicaid and other third-party reimbursement sources.
- Provides positive customer relations in dealing with patients, families, physicians, member of the healthcare team, referral sources, services agencies and others.
- Adheres to all department / facility policies.
- Must behave ethically and professionally.
EDUCATION and / or EXPERIENCE
- Have a master's degree in social work from a school accredited by the Council on Social Work Education and five years of full-time social work experience that shall include :
- Be licensed as a clinical social worker by the California Board of Behavioral Sciences
- Three years' experience in all aspects of social services and discharge planning preferred
QUALIFICATIONS
- Knowledge and abilities essential to the successful performance of the duties assigned to the position
- Demonstrates resourcefulness, effective written and oral communication, diplomacy, organizational, and analytic skills.
- Self-directed, assertive and creative in problem solving, systems planning and patient care management in a high-volume work environment.
- Must be capable of working with diverse populations.
- Must have emotional resilience and stability since the work often involves dealing with crises.
- Must have knowledge in caring for patients in different developmental stages throughout the life cycle.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
KNOWLEDGE : The jobholder must demonstrate current competencies applicable to the job position.
- Excellent customer service
- Problem resolution skills
- Critical thinking skills and ability to analyze datasets
- Effective verbal and writing skills
- Microsoft Office knowledge (Word, Excel, and Outlook)
- Demonstrates customer-focused interpersonal skills and interacts effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families who may have diverse opinions, values, and religious and cultural ideals.
- Demonstrates ability to work autonomously and be directly accountable for results
- Demonstrates flexibility
- Exhibits capability to influence and negotiate individual and group decision making
- Possesses skills to function effectively in a fluid, dynamic, and rapidly changing environment
- Displays proven ability to positively influence behavior and outcomes