Director of Product Design

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better.

We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person someone who listens, meets members where they are, and understands the community's resources can ease those burdens and effectively connect members to health care.

Our mission-driven and member-focused company is seeking an experienced and self-motivated Director of Product Design.

Ensure all your application information is up to date and in order before applying for this opportunity.

We are responsible for designing and executing on behalf of a complex system of people, products, and services in intersectional spaces.

At the core of that system is our Care Teams, including Community Guides, Therapists, and Nurses, and the members we serve.

As Reema's Director of Product Design, you will be responsible for building and driving Reema's design practice in support of the Care Teams and their members.

You will sit at the intersection of our Technology and Program teams and stitch together perspectives to solve business and user needs.

How You'll Contribute To The Work

• Lead and execute the end to end design process, from planning and conducting user research to designing for complex workflows and interactions, including sketches, storyboards, wireframes, prototypes, and final designs.
• Identify, define, and translate company vision and goals into projects and priorities.
• Develop and lead processes that enable cross functional team members (product, engineering, technology, program) to design and implement high impact experiences for the members, Care Teams, and customers.
• Partner closely with Product and Program teams to align on the problems we should solve for and the roadmap that allows us to solve them.
• Lead engineers and product managers through a process that solves user and business problems.
• Expand and evolve Reema's design pattern library.

What You'll Bring To The Role

• 5+ years of demonstrated experience in UX, Product Design, Interaction Design, or Human-Computer Interaction.
• Demonstrated history of taking initiative, leading an end to end design process, and getting things done at the appropriate level of polish against tight timelines and competing priorities.
• A compelling portfolio of work that demonstrates high-quality design work that also tells a story that you are a deep design thinker.
• Strong communication skills, with the ability to articulate design processes and strategies to cross-functional teams to bring them along.
• Proven impact applying design methodologies to produce successful outcomes from discovery through to implementation.
• Demonstrated experience designing and building end-to-end product experiences and offerings with a service component.
• Experience drawing from a variety of research methods interviews, observation, diary studies, prototyping, surveys, user testing, and experiments at different stages of the design process : to inspire early design work, inform the initial opportunity, collect formative feedback to support iteration, and validate a go-to-market solution.
• Experience working in a high-growth startup in an agile environment is preferred.
• Experience in Healthcare or Health Tech is preferred.
• Comfortability working in a hybrid environment located in the Twin Cities Area.

What's In It For You

• Competitive Salary and Equity Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• Employee Assistance Program
• Paid Family and Medical Leave
• Flexible Schedules and Remote Work
• Technology Stipend
• Accrued Paid Time Off
• Become a part of a Core Values, Mission-Driven Team.

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

All employees and new hires of Reema Health, both vaccinated and unvaccinated, must accurately and honestly report their COVID-19 vaccination status to their employer and may be required to undergo regular COVID-19 testing.

Various positions, regardless of vaccination status, will require regular use of surgical masks.

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included.

It is intended to provide guidelines for job expectations and assess the prospective employee and / or current employees ability to perform the position described.

It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role.

Role functions, title, and requirements may be modified by supervisors as deemed appropriate.

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