The Cash Specialist 2 ensures that access database reports and rejection reports are worked timely while meeting departmental productivity and quality review standards.
Ensures the appropriate and timely write-off of all account adjustment requests. Ensures the appropriate handling and posting of non-payment EOBs and denial request.
Stays late once a month with a match up end of month and stays until all cash is posted. Receives, sorts and ensures the timely and accurate processing of the bank lockbox.
Schedule : Monday - Friday ; Hybrid - Must report in person two times per week in Fairfax, VA
Job Responsibilities
- Ensures that Access database-posting entries and rejection reports are entered / worked daily.
- Identifies issues with database rejections and provides feedback regarding rejections to management. Takes direction from supervisor or manager to resolve issues.
- Documents / posts the correct CDM code activity in Epic. Ensures documentation has appropriate authorization and accurately depicts the actions performed per departmental quality review standards.
- Ensures that all write-off requests are handled appropriately and within 48 hours of receipt or within the customers' expectations.
- Ensures that appropriate ASC codes are applied to the customer accounts.
- Ensures that all accounts are reviewed, corrections are identified and resolutions are initiated or escalated to management as appropriate.
Provides resolution for problem accounts (purged, unidentified, within allowable timeframes, as defined for appropriate deficiency, and / or provides appropriate account follow-up based on established protocol.
- Meets weekly productivity and quality expectations for assigned work lists and any supervisor-assigned special tasks. Documents and reports postings or balancing issues immediately and provides feedback to management regarding the issues.
- Maintains knowledge of all payer requirements, 835, and EOB standards as well as system (hospital, clearinghouse, and payer) functionality and hospital policies / procedures.
- May perform additional duties as assigned.
Additional Requirements
Experience - 2 years
Education - High School or GED
KSAs - Critical Thinking / Microsoft Office / Technology / Computer Working typing and CRT skills; Knowledge of banking procedures
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