Job Description
ServiceNow is seeking a Senior Manager, Presales Solution Architects, with a focus on Hyperscalers who is an experienced leader of senior technical, global teams, and a customer facing domain expert.
This role is well versed in architecting and developing solutions on the Now Platform and has significant working knowledge of the Hyperscaler (Azure, AWS, GCP etc.) business and technology.
The global SC Solution Architecture Team is part of our pre-sales organization and brings deep technical platform expertise, real-world experience, as well as excellent presentation skills to consult with our prospective customers and build confidence in how ServiceNow is the Platform for Modern Business.
We also support the broader pre-sales organization by sharing insights on how they can apply ServiceNow best practice and industry standard approaches to their customer’s technical challenges.
As a member of our pre-sales team you will have a major impact on our future success. Members of this team have an opportunity to drive the continued growth and success of ServiceNow, through unlocking new partnerships and driving the Better together approach for our clients and our Hyperscaler partners.
As a Senior Manager, you will provide technical expertise, coaching, and expand the impact of a senior team of technical experts who support the Hyperscaler Sales team and customers during pre-sales engagements.
This role also partners with peers across workflows to go wide and deep on solution architecture and positioning during complex sales cycles.
What you Get to Do
Lead and develop a global team of technical experts to drive maximum impact through scale
Provide subject matter mentoring and training to team.
Develop and grow strong partnerships and act as a thought leader with your internal sales counterparts, and external Hyperscaler partners and clients
Work closely with Product Management and Go-To-Market on upcoming releases and provide feedback from customer interaction
Keep up on complementary technology and external trends to identify opportunities to broaden the use of the Now Platform outside of typical domains
Provide subject matter expertise and perspective on unique differentiators and be able to convey architecture knowledge / experience regarding how ServiceNow best interoperates and co-exists with cloud partners and platforms
Present at executive briefings and marketing events
Contribute to and help maintain internal forums and asset libraries to enable innovation at scale
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