Technical Salesperson
Job Description
Job Description
Company Summary : Dunwell Tech is a major distributor of the patented Dino-Lite digital microscopes (www.dinolite.us) and related products.
For over 15 years, we have been recognized for the quality of our products and services among professionals in various industries, including manufacturing, laboratory, education, aerospace, defense, and jewelry industries.
We present our products online and at several tradeshows and events nationwide each year. (https : / / www.dinolite.us / events / ).
Position Summary : The Technical Salesperson will be responsible for learning our existing line of microscopes and accessories for the purposes of making knowledgeable recommendations as well as providing technical support.
It will also be important to learn the needs of a variety of industries and specific applications so that accurate recommendations can be made.
Most work days will be based in our Torrance office, but there will also be travel throughout the US to represent the company and demonstrate our products at trade shows and other events.
Responsibilities :
Respond to incoming customer communications
Live chats
Phone calls
Support tickets
Present scheduled online demos
Test sample items sent in by customers and provide results
Test returned units for warranty claims and repairs
Test new hardware and software products for familiarity and provide feedback
Travel to tradeshows and other events, usually in convention centers or hotel halls
Set up booth / display, maintaining an organized and professional appearance
Demonstrate products and answer questions including some highly technical question
Disassemble booth / display, pack, and prepare items for shipment
Return sales and sales lead information
Provide trade show feedback to guide our future decisions and improve performance
Qualifications
Bachelor's Degree from a four-year university preferred
Knowledgeable about computer hardware and software
Positive, personal, and friendly attitude
Able to understand and explain highly technical products
Comfortable speaking in public and / or in front of an audience
Not intimidated when speaking with industry professionals or those with more knowledge in a particular area than you
Able to travel throughout the US on a regular basis (and ideally enjoys traveling)
Reliable with managing and keeping a busy travel schedule
Able to take initiative and deliver results
Entry level okay, training is provided
Benefits
401(k)
401(k) matching
Health insurance
Dental insurance
Paid time off
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